Alternative Job Title: IT Support Specialist
Job Summary:
We're seeking an IT Support Specialist to ensure seamless technology operations, provide training and support to employees, and maintain our corporate ICT infrastructure.
Key Responsibilities:
- ICT Infrastructure Management: Collaborate with Italian colleagues to manage hardware infrastructure, SAP Business One ERP software, and network services.
- Technical Support: Resolve network issues, diagnostic problems, and provide anti-virus protection and cybersecurity measures.
- Budget Management: Help manage budget allocated for ICT infrastructure and ensure cost-effective solutions.
- Team Collaboration: Foster teamwork and cooperation among colleagues to improve ICT systems and infrastructure.
- Spare Parts Management: Monitor and replenish spare parts for equipment to ensure timely repairs.
Requirements:
- Basic knowledge of hardware, systems, and networking
- Collaborative mindset with ambition to work in teamwork and problem-solving
- Ability to learn and become independent in managing US hardware and software infrastructure