E T Consultant -Business Analyst
Job #: req31073
Organization: World Bank
Sector: Information Technology
Grade: EC1
Term Duration: 1 year 0 months
Recruitment Type: Local Recruitment
Location: Washington, DC,United States
Required Language(s): English
Preferred Language(s)
Closing Date: 1/23/2025 (MM/DD/YYYY) at 11:59pm UTC
Description
Do you want to build a career that is truly worthwhile? Working at the World Bank Group provides a unique opportunity for you to help our clients solve their greatest development challenges. The World Bank Group is one of the largest sources of funding and knowledge for developing countries; a unique global partnership of five institutions dedicated to ending extreme poverty, increasing shared prosperity and promoting sustainable development. With 189 member countries and more than 130 offices worldwide, we work with public and private sector partners, investing in groundbreaking projects and using data, research, and technology to develop solutions to the most urgent global challenges. For more information, visit www.worldbank.org
ITS Vice Presidency Context
The Information and Technology Solutions (ITS) Vice Presidential Unit (VPU) enables the World Bank Group to achieve its mission of ending extreme poverty and boost shared prosperity on a livable planet by delivering transformative information and technologies to its staff working in over 150+ locations. For more information on ITS, see this video:https://www.youtube.com/watch?reload=9&v=VTFGffa1Y7w
Our vision is to transform how the World Bank Group accomplishes its mission through information and technology. In this fast-paced, ever-changing world, the formulation and implementation of the ITS strategy is an ongoing, iterative process of learning and adaptation developed through extensive consultations with business partners throughout the World Bank Group.
ITS shapes its strategy in response to changing business priorities and leverages new technologies to achieve three high-level business outcomes: business enablement, by providing Bank Group units with innovative digital tools and technologies to transform how they deliver value for their clients; empowerment and effectiveness, by ensuring that all Bank Group staff are connected, able to find information, and productive to accelerate the delivery of development solutions globally; and resilience, by equipping the Bank Group to provide risk-based cybersecurity and robust data protection for a global network and a growing cloud platform.
Implementation of the strategy is guided by three core principles. The first is to deliver solutions for business partners that are customer-centric, innovative, and transformative. The second is to provide the World Bank Group with value for money with selective and standard technologies. The third principle is to excel at the basics by providing a high performing, robust, and resilient IT environment for the organization.
Department Context
The Operations & Country Engagement Solutions (ITSOE) department in ITS deliver’s innovative products and solutions to frontline staff, business partners and clients with a global delivery model.
We are seeking an experienced and versatile Business Analyst (IT Analyst, Business Solutions) to join our growing team. The Business Analyst plays a critical role in bridging the gap between ITS and business using data analytics to assess processes, determine requirements, and deliver data-driven recommendations and reports to stakeholders. They are responsible for defining, analyzing and documenting requirements initially followed by developing solutions to business problems and to achieving business goals.
The candidate will work closely with business stakeholders, product owners, product managers, designers, solution architects, Quality Assurance, and developers, with an emphasis on strengthening client-centric service delivery for the related business areas within the context of best practices in enterprise architecture, modern sourcing techniques, modular solution design, and appropriate integration of IT services and platforms.
We are looking for an individual who will bring a sense of client and product obsession to the team, ensure that our solutions meet or exceed expectations, and deliver tangible business value.
Roles And Responsibilities
- Understands the various agile methodologies and selects the appropriate methodology/combination of methodologies for the situation
- Defines the plan and approach for collecting and documenting business requirements, including their acceptance and evaluation criteria
- Define configuration specifications and business requirements
- Help design, document and maintain system processes in alignment with business goals, processes and desired outcomes
- Help the Product Owner decompose epics into stories and features that meet business and customer needs.
- knowledgeable of testing product in its early stages such as MVP and its functionality to ensure that sprint objectives are continuously met
- Identifies, analyzes, plans, and implements actions designed to engage with stakeholders.
- Ability to understand a customer's business needs and translate needs into IT specific requirements. Applies knowledge of the customer's functions and processes to develop business case and business requirement documents. Assesses the benefits of recommended solutions
- Practice business process modeling for representing the processes of an organization in a visual format to help understand, analyze, and improve their processes for greater efficiency and effectiveness.
- Monitors potential risks to the organization on a continuous basis. Alerts the organization of emerging risks that could impact the organization's ability to conduct business
- Works together to achieve a common goal by sharing ideas and thinking. Productive and efficient engagement with team members. Plays to each other's strengths. Fosters mutual respect for one another's knowledge, experiences, contributions, and inputs
- Presents with excellent verbal and written skills. Shares relevant knowledge and information and listens to understand others
- Exercise flexibility in behaviors or approaches to respond to changes and evolving contexts
- Have strong critical thinking. Ability to identify, analyze, and find effective solutions for issues or challenges.
- Responsible for providing functional and analytical support to technical team and clients of Operations Workspace.
- Meets with business to understand business process, needs, pain points and determines the new features and capabilities required to build or enhance the product.
- Reviews and prioritizes feedback received for continual improvement of the application.
- Ensure documentation of processes, workflows, business requirements, and functional specifications are complete and validated by all relevant business users
- Provide help to translate and validate business requirements to prototypes, identify key benefits, value propositions, operating plan and other supporting documentation for existing and new product offerings to support the development process
- Ensures that requirements are adequately converted to ‘user stories’; manages the releases in an agile manner, including the MVP (minimum viable product) and manages the backlog.
- Adapt to competing demands, take on new responsibilities, and adjust plans to meet changing priorities.
Selection Criteria
- Master's degree in Computer Science or Business Administration with 5 plus years relevant experience or bachelor’s degree in Computer Science with relevant experience
- Knowledge of Bank Operations is preferred
- An agile practitioner with experience in ADO; VersionOne; Certified BA, Implementing SAFe (6.0) and/or Scrum Master is preferred.
- Excellent analytical and problem-solving ability, excellent interpersonal and communications skills, creativity and business insight, and project management skills.
- Strong client engagement and demonstrated track record in proactively responding to business user queries/concerns, seeking out opportunities to address user needs or prevent issues from occurring across multiple business units.
- Proven ability to work on multiple projects and have good time management skills
- Strong verbal, written communication, and presentation skills
- Proficient in Microsoft Office suite and collaboration tools
- Ability to excel in a fast-paced and demanding work context.
- Experience with process tools supporting the SDLC life cycle.
- Ability to produce high-quality work outputs, effectively prioritize and adapt to competing and unexpected demands; ability to deliver quality work under tight deadlines
- Able to take personal ownership and accountability to meet deadlines and achieve agreed-upon results and has the personal organization to do so.
World Bank Group Core Competencies
We are proud to be an equal opportunity and inclusive employer with a dedicated and committed workforce, and do not discriminate based on gender, gender identity, religion, race, ethnicity, sexual orientation, or disability.
Learn more about working at the
World Bank and
IFC , including our values and inspiring stories.
Note: The selected candidate will be offered a one-year appointment, renewable at the discretion of the World Bank Group, and subject to a lifetime maximum ET appointment of three years. If an ET appointment ends before a full year, it is considered as a full year toward the lifetime maximum. Former and current ET staff who have completed all or any portion of their third-year ET appointment are not eligible for future ET appointments.
