Responsibilities
- Design, implement, configure, and maintain various Azure SaaS Cloud services including Azure AD, Azure local, AIP, ATP, ASR, CAS, EM+S, Teams, Intune, AAD Connect, Exchange Online, and O365.
- Optimize Azure buildouts for cost/performance (VM optimization, reserved instances, etc.).
- Recommend, develop, plan, manage, implement, and fully document IT projects.
- Identify improvements to IT documentation, network maps, processes/procedures, and tickets.
- Manage and respond to escalated support tickets.
- Research products and new technologies to increase the efficiency of business and operations.
- Serve as the escalation point for field techs, software administrators, and Service Desk technicians.
- Keep all tickets and projects updated and track time in a detailed format.
- Maintain documentation on standard procedures, common troubleshooting steps, known issues, etc. within a Knowledgebase or wiki.
- Maintain inventory of systems, servers, applications, services, etc. (SharePoint, ServiceNow, or other asset management solutions).
- Perform daily health checks on all systems through various monitoring solutions (LogicMonitor, vCenter, email alerts, etc.) and review, verify, resolve, and document.
- Deploy servers, systems, applications, environments, etc. using documented guidelines and procedures.
Requirements
- 3+ years of networking and IT infrastructure experience focused on networking concepts.
- Bachelor’s degree in Information Technology or related field; or an equivalent combination of experience and industry certifications.
- Ability to lead an infrastructure project to successful completion.
- Ability to operate autonomously.
- Strong written and verbal communication skills.
- Team-first mentality.
- Current intermediate-level certifications or willingness to earn them (e.g., VCP, CCNA, Intermediate MS certification, or other equivalent certifications).
Preferred - Experience with the following:
- Cloud architecture, security, and management;
- Office 365 & Microsoft Azure;
- Meraki & Dell Networking Technologies;
- General System administration;
- Fortinet firewall Devices.
- Certifications: VCP-NV, Network +, Security +, ITIL, and Cloud-centric certifications including CCSP or Microsoft Certified: Azure Administrator/Microsoft 365 Certified: Administrator.
This is a 6-Month Contract-to-Hire opportunity with our Lenexa, KS client. 100% Paid employee Medical/Dental Benefits, Paid time off, Paid Holidays, and 401(k) (with immediately-vested company match) available with TriCom during the contract period. H1-B Visa sponsorship is not available for this position. No third-parties, please.
