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Job Description
Akima Data Management (ADM), an Akima company, is looking to hire a Windows System Administrator (TS/SCI) to support their client in Washington, DC, to join our team of outstanding professionals, apply today!
Responsibilities
Develops and maintains training materials and plans
Assess and validate classified user requirements for new item requests
Research and recommend technical solutions through the IT Change Control Board (CCB)
Assesses, recommends, and supports secure communications upgrades and technology refresh for approximately 400+ end-user devices shared by over 1000+ users, as needed
Manages user account creation, modification, and deletion within Microsoft Active Directory
Creation and issuance of Public Key Infrastructure Smart Cards for classified and unclassified networks
Remediates security incidents
As part of a team, supports technical surges troubleshooting computing and devices problems
Must know standard copper 568B color code, 25 pair color code, as well as fiber 12 strand color code
Installation and documentation of cable infrastructure to include: conduit, copper, coax, fiber and all associated elements in the client buildings
Must know how to install fiber or copper overhead or underfloor back to patch panel
Other duties assigned by Program Manager
Additional Qualifications/Responsibilities
Qualifications
Associate degree or 5 years equivalent work experience
5 years' experience in a customer support role
3 years' experience developing/maintaining training materials
3 years' experience in each of the following areas:
Experience with SVOIP provisioning
Excellent knowledge of VTC setup, scheduling, and management
3 - 5 years of Active Directory account creation and maintenance
Excellent communications skills in person, verbally and in writing
Excellent organizational skills
Must be able to professionally interface with team members and civilians at all levels of the organization
CompTIA A+ certification preferred
Active Top-Secret clearance with ability to obtain an SCI
Pay Range
$100,000 - $120,000
Benefits
Regular - The company offers a comprehensive benefits program, including medical, dental, vision, life insurance, 401(k) and a range of other voluntary benefits. Paid Time Off (PTO) is offered to regular full-time and part-time employees.
