Status: TEMP/SEASONAL
Fleet Technician: Pedaler + Driver
Reports to: Field Operations Manager
Location: Eugene, OR
Wage: $16-19.00/hour
Hours: ~32 hrs/week
BACKGROUND
Cascadia Mobility is the nonprofit operator of Eugene’s shared micromobility program, PeaceHealth Rides. We also furnish bicycle event services, like bicycle valet and group rides. We are growing our team as our scope broadens.
ELIGIBILITY & AVAILABILITY
All applicants must be 25+ and possess a driver’s license and a clean driving record. If you do not meet these requirements, we invite you to apply for other roles in our org.
Temporary/Seasonal positions available from April 15 - June 30, with a possible extension in the late summer/early fall.
Seasonal shifts are 11 am - 7 pm, Thursday - Sunday. We can also accommodate half-shifts (~2:30 pm - 7 pm).
Applicants must be available 2-4 regularly-scheduled days, for 16-32 regularly-scheduled hours. This must include at least one weekend day. Additional hours available as coverage for callouts and with crossover to our Valet and Events team.
Ideally, new hires would be available for three AM shifts (7 am - 3:30 pm) in their first week, to train with senior team members.
SCOPE OF RESPONSIBILITY
The Fleet Technician team is nimble and tight-knit. You’ll first use web-based map and data tools to make a list of rentable vehicles that need attention. Based on your list, you’ll build a route and select one of our fleet vehicles—van, e-trike, and e-bike—to complete your route.
Though no formal experience is required, mechanical aptitude, wayfinding, and computer literacy are strongly preferred. Our training program will cumulatively and comprehensively build your skill and confidence in mechanical service, hardware, and software.
Cascadia Mobility is a growing, dynamic organization; successful candidates will be team players with personal initiative and a positive attitude.
A NOTE ON COVID-19
All team members are required to comply with federal, state, and local guidelines for preventing the spread of respiratory disease. This includes wearing masks when appropriate, frequent handwashing, and maintaining up-to-date vaccination.
DESCRIPTION OF DUTIES
Fleet Technicians work with each other and our customer service team to ensure clean, functional vehicles are in the right places at the right times.
- Follow standard procedures safely, consistently, and efficiently.
- Use digital tools to evaluate system health to self-assign and prioritize tasks.
- Operate motor- and light-electric vehicles in dense urban environments.
- Clean and inspect vehicles and file inspection reports.
- Load and unload vehicles for distribution or “rebalancing.”
- Inspect and evaluate vehicles and hardware for safety, function, and cleanliness.
- Reboot and troubleshoot hardware.
- Respond to customer service tickets and management priorities in real-time.
- Return vehicles that need repair to the operations center.
- Communicate effectively with other team members to share work.
- Perform standard removal and replacement of parts at the end of their service life.
- Receive and track inventory as it is consumed.
- Create and maintain a clean and sanitary workplace.
- Attend weekly team meetings.
- Objectively report variations from standard procedure.
- Deeply familiarize yourself with the system and share information with customers.
- Other duties as assigned.
QUALIFICATIONS
Required:
- Must be 25+ years old, hold a valid driver’s license, and have a clean motor vehicle record.
- Comfortable driving a large motor vehicle.
- Strong knowledge of city geography and street layout.
- Available at least one weekend day.
- Clear, positive written and verbal communication skills.
- Respect for customer confidentiality.
- Able to function both autonomously and as part of a team.
- Can lift up to 65 pounds, bend and stand for long periods of time.
- Open to others' ideas and a willingness to try new things.
- Follow company best practices.
- Prioritize safety for yourself and team members above all else.
- Eager and able to work outdoors year-round, rain or shine.
COMPENSATION
Starting wage is $16/hour. Wage adjustments within the role in proportion to skill and experience.
Other perks include: wage premiums for working on holidays, indoor bike parking, gear stipend, industry discounts, on-the-job training for advanced repairs, and working with a team that believes in a better future through sustainable transportation.
WE VALUE A DIVERSE WORKFORCE
Women, people of color, people with disabilities, and members of the LGBTQI(+) community are strongly encouraged to apply. We believe an equitable and inclusive work environment and a diverse, empowered team are key to achieving our mission. We’re looking for candidates who can expand our culture, challenge business as usual, and bring their whole selves to work.
