Responsibilities
• Install and configure appropriate hardware and software and functions according to specifications
• Install and maintain local networks in ways that optimize performance
• Communicate professionally with users; this can include providing orientation and guidance to users on how to operate new software and computer equipment, troubleshooting and helpdesk interactions, as well as occasional on site interactions.
• Perform troubleshooting to diagnose and resolve problems (repair or replace parts, debugging etc.)
• Maintain records/logs of repairs and fixes and maintenance schedule
• Identify computer or network or server gaps or shortages impacting performance and reliability, and communicate these deficiencies effectively so they can be properly addressed
Requirements
• Proven experience as IT Technician or relevant position
• Excellent diagnostic and problem solving skills
• Excellent verbal and written communication ability
• Outstanding organizational and time-management skills
• In depth understanding of diverse computer systems and networks
• Good knowledge of internet security and data privacy principles
• Degree in Computer Science, engineering or relevant field is a plus
• Certification as IT Technician will be an advantage (e.g. CompTIA A+, Microsoft Certified IT Professional)
Advance Sourcing Concepts is an EEO employer - M/F/Vets/Disabled
