Responsibilities

â€¢ Install and configure appropriate hardware and software and functions according to specifications

â€¢ Install and maintain local networks in ways that optimize performance

â€¢ Communicate professionally with users; this can include providing orientation and guidance to users on how to operate new software and computer equipment, troubleshooting and helpdesk interactions, as well as occasional on site interactions.

â€¢ Perform troubleshooting to diagnose and resolve problems (repair or replace parts, debugging etc.)

â€¢ Maintain records/logs of repairs and fixes and maintenance schedule

â€¢ Identify computer or network or server gaps or shortages impacting performance and reliability, and communicate these deficiencies effectively so they can be properly addressed

Requirements

â€¢ Proven experience as IT Technician or relevant position

â€¢ Excellent diagnostic and problem solving skills

â€¢ Excellent verbal and written communication ability

â€¢ Outstanding organizational and time-management skills

â€¢ In depth understanding of diverse computer systems and networks

â€¢ Good knowledge of internet security and data privacy principles

â€¢ Degree in Computer Science, engineering or relevant field is a plus

â€¢ Certification as IT Technician will be an advantage (e.g. CompTIA A+, Microsoft Certified IT Professional)

Advance Sourcing Concepts is an EEO employer - M/F/Vets/Disabled

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IT Technician