Mandatory Skills (Pls. detail as much as possible) Educational Qualifications and Experience:
• Master’s or Bachelor’s degree(s) in Computer Science and/or Electrical Engineering. Minimum five consecutive years of computer/electrical/software engineering experience in information security and identity management fields (seven years of relevant experience required for applicants with only a Bachelor’s degree).
• Minimum of 5 years of experience in supporting, and maintaining SailPoint IIQ infrastructure in an enterprise setting is a must. Operational experience with Microsoft Forefront Identity Manager (FIM) is a plus.
• Minimum of 4 years of experience in Java development.
Required Skills/Abilities:
• Demonstrated experience with the SailPoint IIQ Provisioning Engine
• Experience developing SQL scripts and Oracle Databases
• Bash scripting experience required for task automation
• Knowledge of SailPoint DB schema
• Familiarity with JBOSS enterprise
• Ability to work on a flexible schedule, and support on-call shifts, as part of a 24/7 operation
• Good understanding of system software design and development methodologies and implementation experience. C++, C#, or Python programming and scripting knowledge in Linux and Windows environments is desired.
• Good knowledge of TCP/IP networking and protocols (DNS, ICMP, SMB, SSL/TLS, etc.)
• Familiarity with performance analysis using performance monitoring and tuning tools.
• Strong analytical thinking skills.
• Excellent interpersonal skills, including an ability to work effectively in a team/task force as a participant or team leader.
• Demonstrate flexibility to work environment changes and emerging opportunities.
• Ability to balance risks and reprioritize as needed.
• Demonstrate continuing professional development.
• Superior verbal and written communication/presentation skills in English.
• Professional certifications, e.g., Certified Information Systems Security Professional (CISSP) by (ISC)2 and GIAC Certified Forensic Examiner (GCFE), or advanced information security training by educational organizations such as SANS Institute is a plus.
• Experience in configuring, deploying, and maintaining Microsoft Active Directory Federation Services (AD FS) for cloud applications; experience in Identity Federation solutions such as CA SiteMinder Federation is a plus.
• Experience with Oracle Directory Server Enterprise Edition and Radiant Logic VDS in a business environment is a plus.
Required Skills: Sailpoint IIQ ENGINEERING;
Comments for vendors: Certified resources a must with proven-experience
Preferred Skills (Pls. detail as much as possible)
Job Roles/Responsibilities (Pls. detail as much as possible) The resource will be responsible for supporting the SailPoint IIQ service for WBG.
Essential Job Functions:
• Maintaining the infrastructure with system patches and upgrade; Handling deployment requests for all SailPoint IIQ environments, following CM procedures as mandated by ISO20000 and ISO27001; Monitoring performance and periodically assessing capacity and sizing requirements; Troubleshooting and resolving SailPoint IIQ infrastructure related issues working with application developers (workflow), application teams (DB, Web, and Server Admins), and Network and Security teams; and engaging with the SailPoint technical support, if necessary.
• Independently solves operational issues related to SailPoint IIQ applications; performs root cause analysis, resolves third-level engineering issues, and escalates to development team, if necessary.
• Develop necessary scripts to produce specific SailPoint IIQ reports requested by service users.
• Work with different project teams to understand their specific authentication, authorization, and IT certification needs and support them integrating their applications with the available identity and access solutions.
• Maintain the optimal performance of IAM infrastructure resources by monitoring and assessing hardware/software performance. Ensure that performance meets present and future business needs. Recommend changes/enhancements to improve system availability, reliability, and performance.
• Provide third-level engineering support for resolving client issues within an ITIL Methodology including adherence to ISO20000 and ISO27001.
• Participate in data center load shift and disaster Recovery exercises.
• Provide on-going knowledge transfer to team members and clients on security products and standards.
• Develop, document and maintain Standard Operating Procedures required for ICAM operations and lifecycle management.
• Conduct regular or emergency maintenance or software upgrades following the formal change management process.
• Perform troubleshooting for security incidents that require software and network forensic analysis, in close collaboration with OIS and other ITS Shared Services teams.
• Define metrics to be used for management status and statistical reports.
