DescriptionSenior Cloud Consultant
Oracle Advertising & Customer Experience (ACX) Consulting is a fast-growing Cloud based consulting team focused on our customer’s rapid and successful adoption of CX Cloud Solutions. Our flexible and innovative “Optimum Shore” approach helps our clients implement, maintain, and integrate their Oracle CX Cloud Applications and Technology environments while reducing overall total cost of ownership. We assemble an optimal team for each client by blending resources from onshore, near shore, and offshore global delivery centers to match the right expertise, to the right solution, for the right cost. To support our rapid growth, we are seeking talented consultants that bring a passion for providing excellent client experience, enabling client success by developing innovative solutions.
As an Oracle ACX Senior Cloud Consultant, you will have the opportunity to work within a powerful SaaS application platform that transforms the way many Fortune 1000 companies conduct their business, utilizing some of the cutting edge technologies available. You will work closely with our established Clients to enhance their Oracle Field Service Cloud (ToA) application and deliver solutions that will drive their long-term success.
We are looking for experienced consulting professionals who understand solutions, business processes, or technology designs within the Oracle Field Service Cloud (ToA) application. Individuals should demonstrate ability to solve problems, take initiatives, and learn new products. Work within consulting teams that build market leading enterprise solutions using best of breed SaaS & PaaS platforms.
Job Description:
You will be working along with the Leads/PMs, to understand customer goals/requirements, expectations and challenges, analyze situations/data, for configuring or developing business & technical solutions on the Cloud. . You will advise project managers & other partners from time to time on implementation aspects of the project. You will be responsible for the overall delivery quality on the project by ensuring team’s alignment to standard practices and procedures. Build an understanding of and demonstrate Oracle methodologies, tools and leading practices.
This is an exciting opportunity that will test your consulting skills, critical thinking, leadership and technical skills with the ability to remain focused and follow-through on plans. You won’t be alone; we will provide the tools, raw data, training, coaching and people resources to help you be successful.
Responsibilities:
- Provide consistent high quality & innovative solutions on CX Cloud engagements by interacting with customers and other partners to arrive at optimal solutions.
- Analyze and understand client goals, challenges & areas of opportunity to align Oracle’s CX Cloud applications for building optimal functional & technical solutions based on Industry Best Practices.
- Develop and deliver high quality presentations and demonstrations, present and articulate product features and benefits, and configure and test overall Oracle Cloud solutions that delight the clients
- Effectively utilize the Oracle Field Service Cloud (ToA) platform, Integration and web technologies to deliver world class solutions
- Prepare documentation detailing delivered solutions, integration & migration strategies, throughout the engagement
- Adhere to all Oracle Cloud security policies, standards and procedures in the performance of job responsibilities
- Mentor junior consultants in delivery of their customizations and ensure the solution approach is in-line with the standard methodologies & future product road-map
- Ability to formulate a broader perspective of an issue by recognizing the inter-dependencies and inter-play between elements
- Promote knowledge by sharing lessons learned, innovations or new skills with team members
Ideal Candidate should have the following qualifications/skills:
- Bachelor’s degree in Engineering or Computer Science (BCA/MCA/ BSc Comp) or a technical field from a reputed 4-year college/university
- Overall 8 – 10 years of experience relevant to this position with at least 3+ years of consulting experience in the CX Domain
- Demonstrable experience as a techno-functional lead on at least two large-scale full-life cycle implementations of Oracle Field Service Cloud (ToA) Application
- Strong techno-functional skills in proposing, designing optimal solutions, including ownership of the overall solution for customizations/integrations on Oracle Field Service Cloud (ToA) Projects
- Prior hands-on experience in configurations and customizations in the following areas – Profiles, Permissions, Business Rules, Routing Plans, Work Schedules, Smart Collaboration, Action Management, Mobility and Manage Displays, Reports, Data migration, Inbound/Outbound messages.
- Experience developing process flow diagrams, gathering requirements, conducting workshops, designing and prototyping, testing, training, defining support procedures, and implementing practical business solutions
- Experience with web services standards and technology including WSDL, SOAP, REST, XML, XML-Schema, XSL, WS standards/Security etc.
In addition, successful Candidates will have the following preferred skills/background:
- Excellent customer facing & interpersonal skills with ability to build rapport with all partners. Prior experience working with US based clients/counterparts
- Ability to work independently and manage multiple task assignments.
- Comfortable in constantly evolving and sometimes ambiguous work situations. Keen attention to detail and complex problem-solving abilities from operational and technical perspective
- High energy & drive coupled with strong oral and written communication skills, including presentation skills
- Excellent problem solving, critical thinking and analytical skills with the ability to exercise good judgment
- A “Go-getter” who focuses on continuous self-improvement and desire to stay abreast of emerging technologies
- Prior experience of implementing other CRM solutions (Oracle Siebel, Salesforce.com, Microsoft Dynamics, etc.)
- Skilled in delivering clear outcome-based targets and measures by working with urgency in getting the job done
Life at Oracle:
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veteran’s status or any other characteristic protected by law.
At Oracle, we don’t just value differences—we celebrate them! We’re committed to creating a workplace where all kinds of people work together. We believe innovation starts with diversity and inclusion.
https://www.oracle.com/corporate/careers/culture/diversity.html
An experienced consulting professional who has an understanding of solutions, industry best practices, multiple business processes or technology designs within a product/technology family. Operates independently to provide quality work products to an engagement. Performs varied and complex duties and tasks that need independent judgment, in order to implement Oracle products and technology to meet customer needs. Applies Oracle methodology, company procedures, and leading practices.
Operates independently to provide quality work products to an engagement. Performs varied and complex duties and tasks that need independent judgment, in order to implement Oracle products and technology to meet customer needs. Applies Oracle methodology, company procedures, and leading practices. Demonstrates expertise to deliver functional and technical solutions on moderately complex customer engagements. May act as the team lead on projects. Effectively consults with management of customer organizations. Participates in business development activities. Develops and configures detailed solutions for moderately complex projects.
5-7 years of experience relevant to this position including 2 years consulting experience preferred. Undergraduate degree or equivalent experience. Product or technical expertise relevant to practice focus. Ability to communicate effectively. Ability to build rapport with team members and clients. Ability to travel as needed.
ResponsibilitiesSenior Cloud Consultant
Oracle Advertising & Customer Experience (ACX) Consulting is a fast-growing Cloud based consulting team focused on our customer’s rapid and successful adoption of CX Cloud Solutions. Our flexible and innovative “Optimum Shore” approach helps our clients implement, maintain, and integrate their Oracle CX Cloud Applications and Technology environments while reducing overall total cost of ownership. We assemble an optimal team for each client by blending resources from onshore, near shore, and offshore global delivery centers to match the right expertise, to the right solution, for the right cost. To support our rapid growth, we are seeking talented consultants that bring a passion for providing excellent client experience, enabling client success by developing innovative solutions.
As an Oracle ACX Senior Cloud Consultant, you will have the opportunity to work within a powerful PaaS application platform that transforms the way many Fortune 1000 companies conduct their business, utilizing some of the cutting edge technologies available. You will work closely with our established Clients to enhance their Oracle Cloud applications and deliver solutions that will drive their long-term success.
We are looking for experienced consulting professionals who understand solutions, business processes, or technology designs within the Oracle Visual Builder Cloud Service (VBCS) & Oracle Integration Cloud (OIC) applications. Individuals should demonstrate ability to solve problems, take initiatives, and learn new products. Work within consulting teams that build market leading enterprise solutions using best of breed SaaS & PaaS platforms.
Job Description:
You will be working along with the Leads/PMs, to understand customer goals/requirements, expectations and challenges, analyze situations/data, for configuring or developing business & technical solutions on the Cloud. You will advise project managers & other partners from time to time on implementation aspects of the project. You will be responsible for the overall delivery quality on the project by ensuring team’s alignment to standard practices and procedures. Build an understanding of and demonstrate Oracle methodologies, tools and leading practices.
You will assist in designing and developing PaaS Integrations and front-end cloud application extensions. Provide technical leadership to other developers. Specify, design and implement modest changes to existing front-end cloud application extensions to meet changing needs. The front-end applications will be driven by a JavaScript Extension Toolkit (JET) Framework which includes an extensive set of UI components, all that a modern cloud-based application needs. The JET framework provides a brand-new modern UI and allows the development of super clean, user-friendly application user interfaces using Web Components.
We are looking for candidates with a strong affinity to frontend technologies. Working with technologies like HTML, CSS, JavaScript, and JavaScript frameworks such as React. Position also requires hands-on technical integration experience working with one or more of the following Oracle integration technology platforms: Oracle Integration Cloud (OIC), Oracle Integration Cloud Service (ICS), and/or Oracle SOA Suite 12c/11g. Requires hands-on applications technical experience integrating and extending Oracle SaaS products.
This is an exciting opportunity that will test your consulting skills, critical thinking, leadership and technical skills with the ability to remain focused and follow-through on plans. You won’t be alone; we will provide the tools, raw data, training, coaching and people resources to help you be successful.
Responsibilities:
- Provide consistent high quality & innovative solutions on CX Cloud engagements by interacting with customers and other partners to arrive at optimal solutions.
- Analyze and understand client goals, challenges & areas of opportunity to align Oracle’s CX Cloud solutions for building optimal functional & technical solutions based on Industry Best Practices.
- Develop and deliver high quality presentations and demonstrations, present and articulate product features and benefits, and configure and test overall Oracle Cloud solutions that delight the clients
- Effectively utilize the Oracle VBCS & OIC PAAS platforms to deliver world class solutions
- Prepare documentation detailing delivered solutions, integration & migration strategies, throughout the engagement
- Adhere to all Oracle Cloud security policies, standards and procedures in the performance of job responsibilities
- Mentor junior consultants in delivery of their customizations and ensure the solution approach is in-line with the standard methodologies & future product road-map
- Ability to formulate a broader perspective of an issue by recognizing the inter-dependencies and inter-play between elements
- Promote knowledge by sharing lessons learned, innovations or new skills with team members
Ideal Candidate should have the following qualifications/skills:
- Bachelor’s degree in Engineering or Computer Science (BCA/MCA/ BSc Comp) or a technical field from a reputed 4-year college/university
- Overall 8 – 11 years of experience relevant to this position with at least 2+ years of consulting experience in the Oracle Visual Builder Cloud Service (VBCS) and/or Oracle Integration Cloud(OIC).
- Deep knowledge in web based front end development using – HTML, JavaScript and CSS
- Experience with React and/or other front-end JavaScript frameworks, would be a plus
- Strong hands-on experience with design and development of integrations using various integration patterns
- Experience developing integration strategy and architecture with project and other technical teams
- Good understanding of Oracle PaaS components, such as XSLT mapper, Adapters, etc.
- Experience using shell commands, GIT, JIRA and other similar tools
- Experience developing process flow diagrams, gathering requirements, conducting workshops, designing and prototyping, testing, training, defining support procedures, and implementing practical business solutions
- Experience with web services standards and technology including WSDL, SOAP, REST, JSON, XML, XML-Schema, XSL, WS standards/Security etc.
In addition, successful Candidates will have the following preferred skills/background:
- Working experience with the Oracle JET toolkit
- Developing with JavaScript APIs, such as requires
- Application testing with Junit
- Broad knowledge of other Oracle CX Cloud applications such as Oracle Sales & B2B Service Cloud /CPQ/B2C Service Cloud/Field Service/Marketing Cloud would be a big plus
- Excellent customer facing & interpersonal skills with ability to build rapport with all partners. Prior experience working with US based clients/counterparts
- Ability to work independently and manage multiple task assignments.
- Comfortable in constantly evolving and sometimes ambiguous work situations. Keen attention to detail and complex problem-solving abilities from operational and technical perspective
- High energy & drive coupled with strong oral and written communication skills, including presentation skills
- Excellent problem solving, critical thinking and analytical skills with the ability to exercise good judgment
- A “Go-getter” who focuses on continuous self-improvement and desire to stay abreast of emerging technologies
- Skilled in delivering clear outcome-based targets and measures by working with urgency in getting the job done
Life at Oracle:
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veteran’s status or any other characteristic protected by law.
At Oracle, we don’t just value differences—we celebrate them! We’re committed to creating a workplace where all kinds of people work together. We believe innovation starts with diversity and inclusion.
https://www.oracle.com/corporate/careers/culture/diversity.html
