Req ID: 208904
NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
We are currently seeking a Lead Cloud Engineer AWS to join our team in Guadalajara, México (MX-MEX), Mexico (MX).
Preferred Experience:
- Solid understanding of cloud computing, networking, and storage principles with focus on AWS. Azure is a plus.
- Cloud administration, OS/server administration, patching, maintenance, and troubleshooting experience. Willing to work on multiple cloud platforms.
- Solid scripting and automation experience. DevOps/scripting/Terraform experience is a plus.
- Fundamental understanding on emerging technologies, including Containers and PaaS solutions
- Able to work on On-Call rotations
- Able to work independently in a project scenario and do POCs.
- Experience handling P1/P2 calls and escalations
- Able to write quality KB articles, Problem Management articles, and SOPs/Run-books
- Passion for delivering timely and outstanding customer service
- Able to Help L1/L2 staff in support
- Great written and oral communication skills with internal and external customers
Basic Qualifications:
- 8+ years of overall operational experience
- 5+ years of AWS/Azure experience
- 3+ years of experience working in a diverse cloud support environment in a 24*7 production support model
- 2+ years DevOps/scripting/APIs experience
Preferred Certifications:
- AWS SysOps Administrator/Developer/Solutions Architect Associate Certifications
- Azure Administrator Associate/Solution Architect Certifications
Four Year BS/BA in Information Technology degree or equivalent experience
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About NTT DATA Services
NTT DATA Services is a global business and IT services provider specializing in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services. We are part of the NTT family of companies, a partner to 85 % of the Fortune 100.
NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.
