As a Cynomi Channel System Engineer (CSE), you will play a critical role in enabling and supporting the technical teams of our channel partners. Collaborating closely with pre- and post-sales engineers from focus partners, you will work alongside partner SE leaders to ensure their engineers are fully equipped and productive in selling and implementing Cynomi’s platform. Your responsibilities will include coordinating a variety of pre- and post-sales enablement events and workshops, tracking and reporting on attendance and outcomes of post-enablement activities, and gathering feedback on successes and challenges to drive continuous improvement.
About us:
Cynomi is a fast-growing, Silicon Valley VC-backed cybersecurity startup. Experiencing massive growth over the past year, our SaaS product is used by hundreds of service providers worldwide.
Operating across three continents, Cynomi is leading the vCISO (virtual Chief Information Security Officer) market category with rapidly growing demand for its AI-powered vCISO platform, which empowers service providers (MSPs and MSSPs) to provide high quality cybersecurity services to their customers.
Key Responsibilities:
- Build strong relationships with key partner SEs within your region and assigned partner base
- Focus on enablement & relationships of focus partner pre & post sales engineers
- Seek feedback on successes and challenges from partners to improve enablement programs and partner experiences
- Feedback and influence on technical enablement strategy/plan for channel partners
- Track and report (internally and to partners) on attendance, progress, and results of partner SEs’ post-enablement activities
- Teaches in-territory partner SEs and Value Added Distributor(s) how to manage and deliver technical enablement plan for their partner base
- Serve as a Cynomi technical expert, leading demos, labs, workshops, and best practices sessions
- Coordinate partner training activities with a wide range of Cynomi field & corporate resources
- Frequently act as the host for a range of in-territory and corporate enablement events
- Master and communicate internal operations of partner enablement and doing business with Cynomi from a pre & post sales SE perspective.
Requirements:
Qualification Requirements:
- Ability to work independently while following prescribed enablement plan
- Technical and business experience and communications skills
- Strong attention to details, including tracking and reporting in CRM
- Experience designing, selling, demonstrating, installing and troubleshooting security products
- Background in the cybersecurity industry
- BSCS or equivalent and 3+ years of experience as an SE in a partner facing role or pre-sales role
- Willingness to travel approximately 50% within your region
Other Requirements:
- Self-motivated, high-energy and fun spirited individual who takes a very friendly and helping-hand approach
- Strong verbal and written communication and presentation skills, both internally and externally. Can passionately deliver high-level messaging
- Strong problem finding and solving skills, ability to analyze complex problems and use systematic approach to gain quick resolution
- Technical Channel Engineering experience working with assigned partners and understanding of a channel centric go to market approach
- Superior organizational and time-management skills
- "Whatever it takes" attitude and motivation to do whatever necessary to assist in winning over partners
Preferences: Highly preferred
- Experience managing SE teams at vendors or partner organizations
- Experience working on Cynomi solutions
