Kaseya® is the leading provider of complete IT infrastructure and security management solutions for Managed Service Providers (MSPs) and internal IT organizations worldwide powered by AI. Kaseya’s best-in-breed technologies allow organizations to efficiently manage and secure IT to drive sustained business success. Kaseya has achieved sustained, strong double-digit growth over the past several years and is backed by Insight Venture Partners www.insightpartners.com), a leading global private equity firm investing in high-growth technology and software companies that drive transformative change in the industries they serve.
Founded in 2000, Kaseya currently serves customers in over 20 countries across a wide variety of industries and manages over 15 million endpoints worldwide. To learn more about our company and our award-winning solutions, go to www.Kaseya.com and for more information on Kaseya’s culture, please click here: Kaseya Culture.
Kaseya is not your typical company. We are not afraid to tell you exactly who we are and our expectations. We have achieved record levels of success being BOLD, being GRITTY, being ACCOUNTABLE. The thousands of people that succeed at Kaseya are prepared to go above and beyond for the betterment of our customers, and the betterment of their careers and long-term financial wealth.
As an Order Processor at Kaseya, you will play a crucial role in ensuring the smooth and efficient processing of customer orders. You will be responsible for managing the order lifecycle from receipt to fulfillment, ensuring accuracy and timeliness in all transactions. This position requires strong attention to detail, excellent communication skills, and the ability to work collaboratively with various departments.
Key Responsibilities:
- Process customer orders accurately and efficiently, ensuring all details are correct.
- Verify and validate order information, including pricing, product availability, and customer details.
- Coordinate with the sales, finance, and logistics teams to ensure timely order fulfillment.
- Monitor order status and communicate updates to customers and internal stakeholders.
- Resolve any order-related issues or discrepancies promptly.
- Maintain accurate records of all orders and transactions.
- Assist in the development and implementation of process improvements to enhance order processing efficiency.
Qualifications:
- High school diploma or equivalent; associate's or bachelor's degree preferred.
- Previous experience in order processing, customer service, or a related field.
- Strong attention to detail and organizational skills.
- Excellent communication and interpersonal skills.
- Proficiency in Microsoft Office Suite and experience with order management systems.
- Ability to work independently and as part of a team.
- Strong problem-solving skills and the ability to handle multiple tasks simultaneously.
Join the Kaseya growth rocket ship and see how we are #ChangingLives !
Additional Information
Kaseya provides equal employment opportunity to all employees and applicants without regard to race, religion, age, ancestry, gender, sex, sexual orientation, national origin, citizenship status, physical or mental disability, veteran status, marital status, or any other characteristic protected by applicable law.
