Responsibilities

Director - Risk Management (Quality, Patient Safely, PI, Compliance)

Natchez Trace Youth Academy, a Universal Health Services, Inc. company, in partnership with KidLink Community Services, has a long history in providing comprehensive behavioral health care services to at-risk youth struggling with extensive mental health issues. Our facility is accredited by the Commission on Accreditation of Rehabilitation Facilities, which recognizes a commitment to measuring quality and standards of care. KidLink Community Services recruits foster parents and offers the training to be equipped to provide a safe, stable and therapeutic environment for children and youth that have been removed from their homes. Our training prepares staff and foster parents to support children and youth as they begin the healing process. Our therapeutic foster parents link children and youth to hope, healing and trust.

Position Summary: This position is responsible for the oversight of risk management, quality improvements, PI, and patient safety which involves 25 to 30 employees and growth potential with over 150 patients. This position will use data-driven insights to continuously improve policies, procedures, and training standards and provide strategic, operational and tactical direction to stakeholders regarding risk occurrences including standard operating procedures, mitigation strategies and recommendations to management.

This position is responsible for regulatory preparedness, and compliance through the collaboration with regulatory and Accreditation teams to ensure compliance with CARF, DCS, and other applicable standards. This position will be responsible for delivering strategies to improve programs and balance stakeholder deliverables and the creation and implementation of processes for key clinical indicators to ensure compliance with UHS requirements and federal and state laws.

The qualified candidate must be able to identify risk occurrences, develop specific mitigation strategies and lead the strategies to ensure tactical management of identified risks.

Job Duties/Responsibilities

Manages various corporate, hospital and external data collection. Analyzes data collection and develop comprehensive reports that identify trends and provide recommendations for improvement. Uses data-driven insights to continuously improve policies, procedures, and training standards.
Build and maintain program performance and compliance metrics and provide written compliance narratives for compliance and business leaders to support continuous improvement and planning. Acts as compliance officer responsible for the administration of all compliance policies and procedures. Conducts investigations and follow-up with assigned events. Serves as a liaison to the corporate office on quality, risk, patient safety and compliance matters. Assists internal counsel in obtaining requested information.
Monitors case management documentation and conducts monthly audits to ensure compliance. Provides recommendations and feedback to managers to improve the quality of case management documentation.
Collaborates with regulatory and Accreditation teams to ensure compliance with CARF, DCS, and other applicable standards.
Develops and promotes a culture of safety where operations are seamlessly integrated into patient care processes, emphasizing empathy, respect, and professionalism.
Collaborates with managers and staff on performance improvement, risk management, regulatory compliance and safety programs.
Provides education and understanding of this role to new and current employees.
Participates in committees and projects which support the ongoing improvements of the foster care program.
Performs other duties as assigned/required by this position.

Benefits Highlights

Challenging and rewarding work environment
Competitive Compensaftion & Generous Paid Time Off
Mileage Reimbursement
Excellent Medical, Dental, Vision and Prescription Drug Plans
401 (k) with company match and discounted stock plan
SoFi Student Loan Refinancing Program
Career development opportunities within UHS and its 300+ Subsidiaries!
Referral Bonus Program
"Perks at Work" employee discount program

About Universal Health Services

One of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500 corporation, annual revenues were $14.3 billion in 2023. During the year, UHS was again recognized as one of the World’s Most Admired Companies by Fortune; and listed in Forbes ranking of America’s Largest Public Companies.Headquartered in King of Prussia, PA, UHS has approximately 96,700 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the U.S. States, Washington, D.C., Puerto Rico and the United Kingdom. www.uhs.com

If you would like to speak with a representative directly, please contact JoAnn Lee, HR Recruitment Manager, Main Line, 931 296-1183, or email, joann.lee@uhsinc.com.

Requirements

Qualifications

Bachelor's in Social Work or related field. Master's preferred
Five to 8 years' related experience required, eight to ten years perferred
Valid state Driver's License with appropriate endorsement.
Automobile insurance with verification of medical liability.

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

We believe that diversity and inclusion among our teammates is critical to our success.

Avoid and Report Recruitment Scams

At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skill set and experience with the best possible career path at UHS and our subsidiaries. During the recruitment process, no recruiter or employee will request financial or personal information (e.g., Social Security Number, credit card or bank information, etc.) from you via email. Our recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc.

If you suspect a fraudulent job posting or job-related email mentioning UHS or its subsidiaries, we encourage you to report such concerns to appropriate law enforcement. We encourage you to refer to legitimate UHS and UHS subsidiary career websites to verify job opportunities and not rely on unsolicited calls from recruiters.

Natchez Trace Youth Academy

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DIR - RISK MANAGEMENT