Job Brief:

We are seeking a capable Technical Support Specialist / Junior Systems Administrator to maintain, support and manage systems. The responsibilities include installation, upgrades, and troubleshooting of hardware and software systems, ensuring optimal system performance, and assisting staff with technical issues. A successful candidate will be well-versed in technology and eager to learn and grow in a dynamic team environment. Microsoft certifications are highly valued and will support the role effectively.

Responsibilities:

Assist in managing and maintaining computer systems and networks
Install, configure, and update software and hardware
Monitor system performance and troubleshoot issues
Ensure security and privacy of networks and computer systems
Provide technical support to staff when needed
Ensure systems are up to date with the latest patches and security updates
Assist in system management tasks such as system upgrades and file maintenance
Collaborate with other IT team members to ensure smooth and reliable operation of software and systems for fulfilling business objectives and processes

Qualifications:

Strong understanding of network and system administration
Technical competence in handling different operating systems such as Windows, Linux, and Mac OS
Strong problem-solving skills and attention to detail
Excellent communication skills and ability to work in a team
Eagerness to learn and grow in a dynamic environment

Minimum Experience: 2-3 years of experience in system administration and/or technical support roles

Desired Microsoft Certifications:

Microsoft Certified: Azure Administrator Associate
Microsoft Certified: Windows Server Hybrid Administrator Associate
Microsoft Certified: Security, Compliance, and Identity Fundamentals

Level 10 Solutions

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Junior System Administrator