The Business Analyst is responsible for interfacing between the product and technical teams. This position gathers requirements from various stakeholders, including internal colleagues and external customers, breaks the requirements down, aligns them with existing technical designs, and then creates detailed specifications for technical team members to complete.

Business Analysis - 50%:

Take business requirements from stakeholders and create detailed diagrams and documentation regarding business needs
Break down business requirements into smaller work components
Fully document the business needs from both a technical standpoint and a business standpoint
Create gap analysis to determine what features require work and what features already exist for a new requirement

Project Management - 50%

Create technical tickets with detailed requirements for software engineers
Ensure that technical details are documented for each project and linked to business requirements
Write technical acceptance criteria for work tickets with technical architects to create engineering designs for new features
Assist with project management tasks such as scheduling and planning
Provide training and support for product team
Collaborate with cross-functional teams to design, implement, and test solutions
Communicates with external vendors and service providers as needed

QUALIFICATIONS – EDUCATION, WORK EXPERIENCE, CERTIFICATIONS:

Bachelor's degree in Business Administration, Computer Science, Information Technology, or equivalent experience
1-5 years of experience required

KNOWLEDGE, SKILLS, AND ABILITIES:

Experience documenting requirements in Jira, Confluence or similar tools
Experience with database software languages like SQL
Experience with B2B Software Solutions, such as a Vendor Management System, or similar
Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy
Familiarity with Agile methodologies
Communication skills - both oral and written
Solid critical thinking and creative problem-solving skills
Strong organizational and time management skills
Ability to work independently and collaboratively
Flexibility and adaptability to change

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Business Analyst