JOB DESCRIPTION

TITLE: IT Senior Systems Engineer

DEPARTMENT: Information Technology

REPORTS TO: IT Manager

Job Description

Position Summary:

As a Senior Systems Engineer, you will lead the planning and designing of Smart Start's systems infrastructure. You will ensure the accuracy and effectiveness of the system to meet business/customers' requirements. You will monitor the performance of systems and suggests improvements. Verifies and reviews system related documents/reports including installation procedures. Typically, you will work autonomously. Your goals are generally communicated in "solution" or project goal terms. You will provide a leadership role for the other Administrators and Engineers on the team, sharing your knowledge and expertise in multiple areas of specialization. You will work on advanced, complex technical projects or business issues requiring state of the art technical or industry knowledge.

If you’re passionate about technology and are looking for an opportunity to build IT systems for a company that saves lives, then we have an exciting opportunity for you!

Essential Duties and Responsibilities:

Setup, configure and maintain various IT systems
SME knowledge of SANs, Servers, firewalls, Hypervisors, and data protection appliances to third-party applications and custom-built enterprise applications.
Provision new physical and virtual servers as needed
Maintain an internal IT how-to wiki for team cross-training purposes
Assist with maintaining a technical self-help knowledge base for Smart Start staff
Perform troubleshooting to isolate, diagnose, and remedy common IT problems
Report on network and IT service performance to predict needs for future growth
Provide the IT Manager with periodic utilization trends reports for IT systems
Contribute to continuous system and service improvement through regular reviews
Support backup infrastructure to ensure data-protection goals are met
Support infrastructure needed for various local and remote datacenters such as generators, battery backup units, and environmental controls
Maintains technical knowledge by utilizing provided training materials, attending technical workshops, reviewing professional publications
Provides emergency on-call support on a rotating schedule
Any other duties assigned by the IT Manager

Position Requirements

Knowledge of Cloud environments: AWS and Azure
Expert knowledge of Microsoft operating systems and the MS Office Suite
Intermediate knowledge of network design and principals
10+ years Systems/Network administration experience on Windows Server platforms
Knowledge of Windows 2012 through 2022 Server environments
Working knowledge of VOIP and IP Telephony systems
Solid experience with backup software like Veeam and/or BackupExec
Solid knowledge of Server and PC hardware, including laptops, desktops, switches, firewalls, routers, network and phone wiring
Ability to read and write clear and understandable instructions
Ability to handle multiple tasks at a time
Candidates must be able to work varying hours and travel when required (less than 5%)
Must demonstrate excellent organization, prioritization, follow up and time management skills
Must be able to document project and task work and provide documented updates
Must have strong analytical and problem-solving skills within a technical environment.
Must have excellent interpersonal skills with the ability to positively interact with all levels of the organization
Must have the ability to work both independently and as part of a team
Must have the ability to lift servers, network, and storage equipment up to 50 lbs.

Smart Start provides a competitive salary, health, and dental insurance plans, employer-sponsored retirement plan (401K), paid time off, and a challenging work environment.

If you are ready to be a part of a hard-working IT team in a challenging position, are prepared to develop new skills, have a sense of humor and desire to have fun, please submit your resume.

No recruiting agencies. Applicants only.

Job Type: Full-time

Global Iid Parent Llc

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IT Senior Systems Engineer