Who We Are…

With over 50 years of experience, and several CITY Furniture and Ashley HomeStore showrooms and distribution centers throughout Florida, CITY Furniture continues to be recognized as a top furniture company in South Florida and nationwide. By joining CITY Furniture, you become part of a family-spirited organization that is focused on you! With planned local growth, plus growth in new markets over the next several years, the CITY Furniture team is excited about the future. Join our fun, family-spirited team to build a long-lasting career at a company that will continue to challenge, develop, and appreciate its Associates. Click Here to watch our Company video!

Our Vision is to be the ultimate home store.

Our Purpose is to enrich people’s lives and make the world a better place.

Our Mission is to provide quality home furnishings, at excellent values, in an exciting and fun environment.

What Benefits You’ll Receive…

Competitive, Transparent Compensation
Medical, Dental, and Vision
Life & Disability Insurance
Voluntary Insurance (Accident, Hospital, Critical Care, etc.)
401(k) with Company Match
Paid Vacation & Sick Time
On-Site Health & Wellness Clinic (Tamarac & Plant City)
Employee Resource Groups (ERGs)
Flexible Environment
90% Promote from Within
Employee Assistance Program (EAP)
Associate Purchase Discount Program
Paid Parental Leave
And so much more….

What This Role Is…

As a Risk Management Professional, the primary function of this position is to minimize CITY Furniture’s risk and legal exposure. Risk Management Professional will promote a safe workplace and serve as the lead contact for all Associates and Managers on all risk management claims. Your contributions will ensure the success of the Risk Management team within the Legal Department at CITY Furniture.

Position Title: Risk Management Professional

Reports To: Corporate Counsel Litigation

Location: Hybrid/ Tamarac or Plant City Corporate Office

Department/Sub-Department: Administration/ Legal

Salary Range: $55k-65k (DOE)

What You’ll Do…

As a Risk Management Professional, your primary responsibilities will be:

Workers’ Compensation Case Management – Overseeing and adjudicating workers’ compensation claims from inception to their conclusion. Report and co-manage claims alongside CITY’s insurance carrier(s) and third-party administrator. Serve as the primary contact for internal and external stakeholders, including injured Associates, Managers, providers, physicians, and insurance carriers. Conduct investigations of all workplace incidents and make safety recommendations. Medical management, including monitoring injured workers’ medical treatment plans to optimize recovery. Work closely with attorneys and paralegals in CITY’s Legal Department to manage all aspects of litigated claims.
General Liability and/or Auto Liability Case Management – Overseeing and adjudicating auto and general liability claims from inception to their conclusion. Report all claims to CITY’s insurance carrier and maintain open communication with all related parties, including CITY’s outside counsel to obtain any necessary information and documentation. Conduct investigations and make safety recommendations. Manage and resolve property damage claims.

Additional duties and responsibilities as a Risk Management Professional:

Lead cross-functional problem-solving meetings to communicate risk assessments and mitigation plans with key decision-makers and department leaders across the organization to improve the safety of our showrooms, distribution centers, and workplaces.
Identify trends across auto, general liability, and workers compensation incidents and implement and track the success of countermeasures.
Manage the administrative aspects of claims, determine benefits eligibility, and prepare and reconcile financial transactions.
Proactively identify potential risks across all aspects of an organization's operations, including financial, legal, operational, reputational.
Adheres to assigned all Standard Work and Role and Responsibilities for your role.

What We’re Looking For…

Competencies and Job Specific Skills
- Proactive claims administration and management experience
- Familiarity with problem-solving methodologies (8-step, A3, etc.)
- Ability to work in a team and independently to meet department goals and deadlines
- High attention to detail and customer focus
- Exceptional time management and organizational skills
- Exceptional verbal, written, and interpersonal communication skills with a high degree of tact, courtesy, and diplomacy
- Deep understanding and established knowledge of coverages and processes for handling workers’ compensation, general liability, and auto liability claims
- Experience with claims management software

What’s Required…

Education & Work Experience:
- Bachelor’s Degree from an accredited institution preferred
- 1 to 3 years of prior experience as a Claim’s Adjuster, Risk Manager, or related field experience

Work Environment & Schedule:
- Monday through Friday
- Limited weekend and early morning hours in a corporate office and remote environment.
- Travel is minimal and contained within Florida.
Physical Requirements:
- Limited light lifting
- Prolonged sitting, standing, walking
Technology Requirements:
- Knowledge of Microsoft Office Programs (i.e. Excel, Word, and Outlook, etc.)
- Google Suite (i.e. Docs, Sheets, Slides, etc.)
- Claims Management Software
Certifications / Licenses
- Claims Adjuster Certification (preferred)
- Valid Florida Driver’s License

CITY Furniture, Inc. is an Equal Opportunity Employer. We recruit, hire, train, and promote individuals in all job titles without regard to age, race, color, sex, religion, sexual orientation, gender identity, national origin, disability, genetic information, or status as a covered veteran or any other status protected by federal, state or local law. At CITY Furniture, Inc. we are committed to a fair and equitable workplace where everyone is a respected and a valued member of the team.

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Risk Management Professional - Hybrid - Florida Based