JOIN THE TRIBE!

Do you strive for excellence? Do you embrace innovation?

We are here to create exceptional online entertainment experiences, offering our clients the chance to win in a transparent, safeand responsibleway. We are BetWarrior

We welcome passionate warriors and are currently looking for a Senior Risk, Payments & Fraud Analyst

What You'll Be Doing:

Investigate, detect and prevent all instances of fraud, suspicious activity or promo abuse associated with our product range
Closely monitor account activity, accounting paperwork, payments and transactional records to detect potential fraudulent patterns
Carry out daily reviews of documentation as well as collation of evidence from internal and external sources
Build relationships with key payment processors, both internally and externally
Check for possible downtimes and communicating it out to processors internally and externally
Monitor real-time queues and identify high-risk transactions within the business portfolio, along with approval and denial rates
Review customer transactions to identify fraudulent activity such as account take over, friendly fraud, theft or similar risks
Resolve discrepancies with processors regarding transactions due to scheduled and unscheduled downtimes
Interact with processors and customers to validate information and to confirm or cancel authorizations
Resolve customer issues within the scope of existing service level agreements
Develop analytical models to improve efficiency and effectiveness of company systems
Ensure confidentiality of all information collected during investigation
Determine existing fraud trends by analysing accounts and transactional patterns
Identify innovative anti-fraud processes/tools to prevent and tackle risky behaviour
Report to managers on account history, suspicious activity, risk management and processors activity to take appropriate action when required
Manage the registration of clients’ documents, identifying and verifying new and existing customers using verification tools and methodologies
Request documentation to prove the identity of the client and/or the origin of deposited funds
Handle numerous customer requests related to withdrawals, while verifying source of balances, documentation and payment methods

What We're Looking For in the Ideal Candidate:

Analytical and detail-oriented analyst with a minimum of 2 years of experience working in payments and fraud with exposure to cases/situations/ways of working
Strong communication skills - fluency in English is required
Experience in the online gaming industry
Familiarity with online fraud detection systems - PaymentIQ is a big plus
Comprehension of documentation checks to identify fraud and suspicious behaviour
Conscientious, passionate and dedicated to preventing fraud in all its guises
Organised, self-driven, energetic and proactive profile
Ability to learn new systems / technology / applications quickly
Capacity to work independently as well as part of a team particularly in high-stakes situations
Excellent time management and project management skills
Positive, can-do attitude and strong work ethic

We Expect You to Embody the BetWarrior Values:

ACCOUNTABILITY & OWNERSHIP – to be the protagonist of the game

RELIABILITY – to do our best and knock it out of the park

TEAMWORK - to achieve bigger and better goals

WINNER SPIRIT – to be ready for the match and aim at nothing short of victory

WELLBEING – to have fun and enjoy your position as it is key to fulfilling our goal

CURIOSITY & INNOVATION – to encourage exceptional ideas and seek betterment at every chance

BetWarrior

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Senior Risk, Payments & Fraud Analyst