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Montel O.
Recently started working as an Information Security Analyst. Have several CompTIA certs (Security+, CySA+, Pentest+, Network+, A+).
Lancaster, TX, United States
Details
Education:
Bachelor of Science - BS
Cybersecurity and Information Assurance
Western Governors University
2022 : 2022
Associate of Science - AS
Network Administration and Support
Dallas College
2020 : 2021
Associate of Science - AS
Dallas College
2018
Microbiology, General
The University of Texas at Arlington
2011 : 2014
High School Diploma
Duncanville High School
2007 : 2011
Cybersecurity and Information Assurance
Western Governors University
2022 : 2022
Associate of Science - AS
Network Administration and Support
Dallas College
2020 : 2021
Associate of Science - AS
Dallas College
2018
Microbiology, General
The University of Texas at Arlington
2011 : 2014
High School Diploma
Duncanville High School
2007 : 2011
Experience:
2022 : Present
Netchex
Information Security Analyst
• Solved system, network, and application issues that end users had via remote access and troubleshooting
• Liaised with end users to help them better understand technical jargon
• Assisted end users with the installation of software by walking them through the process
• Handled queries regarding billing, account information, and password resets via Salesforce
2020 : 2020
Concentrix
Technical Support Agent
1. Displayed a positive attitude when helping customers, building rapport with them.
2. Exercised attention to detail by ensuring that no products were past the expiration date and that freezers and shelves remained stocked.
3. Completed each shift partially solo and partially with others, demonstrating teamwork, multitasking, and managing priorities when working alone.
4. Assisted in training new employees in the department as needed.
2018 : 2018
WinCo Foods
Clerk
Netchex
Information Security Analyst
• Solved system, network, and application issues that end users had via remote access and troubleshooting
• Liaised with end users to help them better understand technical jargon
• Assisted end users with the installation of software by walking them through the process
• Handled queries regarding billing, account information, and password resets via Salesforce
2020 : 2020
Concentrix
Technical Support Agent
1. Displayed a positive attitude when helping customers, building rapport with them.
2. Exercised attention to detail by ensuring that no products were past the expiration date and that freezers and shelves remained stocked.
3. Completed each shift partially solo and partially with others, demonstrating teamwork, multitasking, and managing priorities when working alone.
4. Assisted in training new employees in the department as needed.
2018 : 2018
WinCo Foods
Clerk
Company:
Netchex
Years of Experience:
2
Skills
Active Learning, Computer Literacy, Cybersecurity, English, IT Operations, Memorization, Multitasking, Prioritize Workload, Problem Solving, Punctuation, Quick Grasping, Typing, Written Communication
About
Hello. I just recently started a role as an Information Security Analyst. I have a B.S. in Cybersecurity as well as active CompTIA certifications for A+, Network+, Security+, CySA+, and PenTest+. My long-term career goal is to get more into red-team roles. If you have any questions, offers, recommendations, etc., please feel free to message me here on LinkedIn or send me an email (MOliver0608@yahoo.com). Best wishes to everyone!
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