Justin Moore
Details
Supply Chain Management
University of Tennessee, Knoxville
2012 : 2013
Bachelor of Arts (B.A.)
Communication and Media Studies
University of North Carolina at Charlotte
2005 : 2010
2019 : Present
Dell Technologies
Portfolio Manager, Global Solutioning - Cybersecurity and Consulting
Led strategic and operational initiatives to increase the Portfolio team's efficiency, performance and consistency across multiple workstreams. Partnered with leaders across the organization and led collaborative efforts to align roadmaps, processes and priorities. Led team building activities, events and managed regular communications. Developed Team and Executive dashboard to provide insights around team performance and operational impact.
2022 : 2022
Dell Technologies
Chief of Staff - Strategy and Operations
Managed Dell's Support partners to achieve improved performance and customer experience. I led a portfolio of programs to successful completion utilizing strong performance management skills and collaborating cross functionally with stakeholders and vendors, including implementing a successful continuous service improvement program. I also delivered weekly global business performance and strategy updates to VP’s.
2017 : 2019
Dell Technologies
Global Partner Strategy and Sourcing Consultant
Led enablement of Multi-Vendor Support partners by maintaining strong relationships,
conducting regular reviews, driving improvement efforts and corrective action plans. In addition to my core responsibilities, I managed the Google account by establishing best practices and review cycles, developing, playbook containing all processes and owners and driving cross functional accountability.
2016 : 2017
Dell Technologies
Partner Manager - Multi-Vendor Support
• Led $80 million Deployment portfolio leading strategic programs as Ops Lead for EDT Americas
• Accountable for Financial profitability and Operational health of the Onsite Deployment business
• Managed cross functional projects dedicated to process improvement, standardization, efficiency and Financial Performance ensuring milestones were met and stakeholders were routinely updated
• Directed cost restructuring program dedicated to correcting SKU costs and increasing profitability by completing analysis of SKU delivery costs and Sales trends
2014 : 2016
Dell
Strategic Business Operations & Planning Lead
Skills
Access, Accounting, Analysis, Business Planning, Business Process Improvement, Customer Relationship Management (CRM), Customer Service, Cybersecurity, Data Analysis, Financial Analysis, Information Technology, Leadership, Leadership Development, Logistics, Make Things Happen, Microsoft Access, Microsoft Excel, Microsoft Office, Oral Communication, People Development, PowerPoint, Process Improvement, Program Management, Project Management, Project Management Office (PMO), Public Speaking, Research, SharePoint, Soft Skills, Stakeholder Management, Strategic Planning, Supply Chain Management, Team Building, Team Leadership, Time Management
About
Experienced, driven and strategic IT professional with 10 years of global experience spanning Product
Management, Program Management, Business Operations and Partner Management. A team-oriented leader who thrives in a dynamic environment, driving results by building and maintaining strong business relationships, conducting data analysis and identifying opportunities to improve processes and create efficiencies.
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