Dillon Kelly
Details
Liberal Arts and Sciences/Liberal Studies
Ulster County Community College
2000 : 2001
EmblemHealth
Lead Cyber security Engineer
2019 :
EmblemHealth
Lead Cybersecurity Engineer
2017 :
EmblemHealth
Lead System Engineer
I am currently working for EmblemHealth as a Systems Engineer supporting Emblem's two Citrix farms. I have developed strong Citrix and VMWare skills over the past five years and hope to keep building on those skills.
Currently we are using Xenapp 6.5 to published application and hosted shared desktop to the various user groups at EmblemHealth. Of course this is all done using provisioned write only images that myself and team maintain to better support the business side.We use XenDesktop 7.5 to allow users remote access physical desktops using Citrix's VDA. We use Netscalrs as the entrance point from external connections.
As my team is small(two engineers and one manger) we need to handle the farms between the three of us which means that we have to maintain and manage our own vSphere 5.5 to host the XenApp provisioning servers, session hosts, storefront servers controllers, licence server and our SQL box. We do a touch of desktop engineering as well as we have to go through the issues of getting legacy applications or applications that do not like to live in a multiple user session host to work.
I really do enjoy working with the above technologies. I feel that I have become well versed and talented working inside Xenapp/Desktop and VMWare. I wouldn't say I am 100% with Netscalars but I can get the load balancing to work.
2010 : 2019
EmblemHealth
System Engineer
I started at Emblem Health as a Desktop Technician. My duties included supporting users at the 3 Albany, NY sites that Emblem Health runs. This was roughly 300 users. This support included software support, hardware support, remote user support, desktop imaging and on site windows server support, basic network troubleshooting and Multi Function Printer support. I was moved to a Desktop Engineering position for 2 months prior to Hurricane Sandy and then was moved into the Client Server group during the Disaster Recovery efforts to bring back Emblem's data centers and virtual environments. Once our DR was over I was then moved to a new team that become Emblem's Citrix Support.
2007 : 2010
EmblemHealth
Senior Desktop Support Analyst
Skills
Active Directory, Amazon Web Services (AWS), Change Control, Citrix, Citrix Metaframe, Data Center, Desktop Computers, Desktop Deployment, Disaster Recovery, Enterprise Deployment, Enterprise Desktop Management, Google Cloud Platform, GSLB, Healthcare Information Technology, Linux, Microsoft Azure, Microsoft Excel, Microsoft Intune, Microsoft SQL Server, Mimecast, Nagios, Netscaler, Nimble, Office 365 Administration, Process Improvement, Red Hat Linux, Remote Administration, Remote Desktop, RemotePC, Remote User Support, Server Administration, Servers, Software Engineering, Solaris, SQL Azure, Veeam, VMware, VMware ESX, VMware Fusion, VMware Infrastructure, VMware Server, VMware Workstation, vSphere, VxRail, Windows 7, Windows 10, Windows 365, Windows Server, XenServer
About
I started this career in the Information Technology field at a basic desktop support level that has morphed over the past ten years into the visualization field with a specialization in Citrix Administration.
My goals are to keep working in a fast pace environment where I can keep learning about new technologies and hopefully find new challenges in the virtual field that is becoming more and more prevalent in the corporate IT world.
I am a Microsoft Certified Professional, trained in ESXi 5.5, XenApp 5.0, 6.5, XenDesktop 7 and Netscalar.