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Charlie Bates
Presently working at the Division of Early Learning as an Information Security Analyst
Tallahassee, FL, United States
Details
Education:
BS
CRIMIAL JUSTICE
Florida Agricultural and Mechanical University
1981 : 1986
CRIMIAL JUSTICE
Florida Agricultural and Mechanical University
1981 : 1986
Experience:
• Developed and scheduled routine risk and vulnerability assessments, including but not limited to network and host scanning in direct collaboration with the center Director. Conducted application penetration testing and updated security patches with vendor updates.
• Works in collaboration with the Director to write data center policies and procedures as it pertains to security and security controls. This includes but is not limited to CSIRT and the development and updates to the Security Plan
• Actively works center's technical teams to assist in strengthening our security practices. Ensure that teams meet or exceed industry security best practices. Assisted with investigating IT security incidents and conducting computer forensics.
• Work to educate staff on emerging security trends including, researching and informing technology managers of newly released vulnerabilities, annual security training, and circulating security newsletter. Conducted audits of the security Vulnerabilities and provided security countermeasures and created new policies that updated the organization’s security posture.
• Participates in the upgrading the Active Directory from on prem to Azure Active Directory which is fully cloud based. Assisted with Microsoft Azure and 365 business application integration to provide Multi factor integration (MFA) Assisted staff with allowing Microsoft Applications and various Applications such as Cherwell , and Tableau for single sign on . lead application development staffing and implemented network/data resources for identified project staffing.
2021 : Present
Division of Early (FDOE)
Information Security Analyst IV
• Diagnose and resolved numerous issues related to various hardware platforms and vendors including Cisco, Juniper, F5, Aruba Enterprise Wireless Network, Checkpoint, Palo Alto, Cisco ASA, Cisco Meraki, Cisco IronPort, and Open Gear Manager.
• Managed 5 Network team members which consistently worked numerous trouble tickets generated from various field offices throughout the Department of Business and Professional Regulation WAN with over 3, 000 employees who sanded the entire state of Florida.
• Configure, and Installed Solar Wind, SCCM, CRM, ONBASE, VMWARE, Linux, Qualys, SQL, Oracle, Word Press, Aruba Wireless, CommValt, CRM 365, and Cisco CCCX, 2016 Windows Servers, Cisco VPN, MAC OS 10, Apple iPhone, Azure, Office 365 and Microsoft Office Products.
• Established network operational guidelines to achieve operational management of remote/local field sites and Cloud base technology to ensure DBPR security compliance was achieved.
• Implements core business processes and assists in process improvement initiatives to enhance customer service. Recommends changes to policies and establishes procedures that affect immediate policies and procedures.
• Coordinates and communicates with other area managers to leverage resources and discuss solutions to matters of significance.
2017 : 2023
Florida Department of Business and Professional Regulation
Sysyem Programming Administrator
2011 : 2023
Virgin Islands National Guard
Director of Information Management
• Works in collaboration with the Director to write data center policies and procedures as it pertains to security and security controls. This includes but is not limited to CSIRT and the development and updates to the Security Plan
• Actively works center's technical teams to assist in strengthening our security practices. Ensure that teams meet or exceed industry security best practices. Assisted with investigating IT security incidents and conducting computer forensics.
• Work to educate staff on emerging security trends including, researching and informing technology managers of newly released vulnerabilities, annual security training, and circulating security newsletter. Conducted audits of the security Vulnerabilities and provided security countermeasures and created new policies that updated the organization’s security posture.
• Participates in the upgrading the Active Directory from on prem to Azure Active Directory which is fully cloud based. Assisted with Microsoft Azure and 365 business application integration to provide Multi factor integration (MFA) Assisted staff with allowing Microsoft Applications and various Applications such as Cherwell , and Tableau for single sign on . lead application development staffing and implemented network/data resources for identified project staffing.
2021 : Present
Division of Early (FDOE)
Information Security Analyst IV
• Diagnose and resolved numerous issues related to various hardware platforms and vendors including Cisco, Juniper, F5, Aruba Enterprise Wireless Network, Checkpoint, Palo Alto, Cisco ASA, Cisco Meraki, Cisco IronPort, and Open Gear Manager.
• Managed 5 Network team members which consistently worked numerous trouble tickets generated from various field offices throughout the Department of Business and Professional Regulation WAN with over 3, 000 employees who sanded the entire state of Florida.
• Configure, and Installed Solar Wind, SCCM, CRM, ONBASE, VMWARE, Linux, Qualys, SQL, Oracle, Word Press, Aruba Wireless, CommValt, CRM 365, and Cisco CCCX, 2016 Windows Servers, Cisco VPN, MAC OS 10, Apple iPhone, Azure, Office 365 and Microsoft Office Products.
• Established network operational guidelines to achieve operational management of remote/local field sites and Cloud base technology to ensure DBPR security compliance was achieved.
• Implements core business processes and assists in process improvement initiatives to enhance customer service. Recommends changes to policies and establishes procedures that affect immediate policies and procedures.
• Coordinates and communicates with other area managers to leverage resources and discuss solutions to matters of significance.
2017 : 2023
Florida Department of Business and Professional Regulation
Sysyem Programming Administrator
2011 : 2023
Virgin Islands National Guard
Director of Information Management
Company:
Division of Early (FDOE)
Years of Experience:
12
About
Decisive, action-oriented, and results-driven professional with 30 years’ experience and expertise in, Information systems, Network Management, and Network Security. Consistently meeting complex and challenging organizational goals and objectives. Proven record of producing high quality performance standards and enhancing production. Proficient at leading and motivating team members, and maximizing efficiency and morale. Well-demonstrated ability to develop and implement highly successful short and long-term strategic plans, routinely completing projects on time and within budget. Possess active Top Security/SCI Clearance.
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