Job Summary

The Sr. Quality Assurance Analyst will be responsible for ensuring the quality, accuracy, and reliability of software, products, or services by designing and executing test plans, and test cases, identifying defects, and collaborating with developers and stakeholders to resolve defects.

This role involves working closely with cross-functional teams, including business partners, project consulting, development, and business analysts, to validate system functionality, while making effective testing decisions; escalating high-priority issues or risks, and recognizing and capitalizing on improvement opportunities.

This position executes requirements gathering methodologies to identify business, functional, and non-functional requirements within designated business domain. This role also develops requirements for process or system solutions within assigned business domain(s) and supports the evolution of applications, systems, and/or processes to a desired future state. This role supports the evaluation of third-party vendors as directed and recommends regional and/or national process improvements which align with sustainable best practices, and the strategic and tactical goals of the business.

Essential Responsibilities

Completes work assignments by applying up-to-date knowledge in subject area to meet deadlines; following procedures and policies, and applying data and resources to support projects or initiatives; collaborating with others, often cross-functionally, to solve business problems; supporting the completion of priorities, deadlines, and expectations; communicating progress and information; identifying and recommending ways to address improvement opportunities when possible; and escalating issues or risks as appropriate.
Pursues self-development and effective relationships with others by sharing resources, information, and knowledge with coworkers and customers; listening, responding to, and seeking performance feedback; acknowledging strengths and weaknesses; assessing and responding to the needs of others; and adapting to and learning from change, difficulties, and feedback.
Effectively communicates investigative findings to non-technical audiences.
Works with technology risk teams and business stakeholders to respond to and remediate identified issues, and determine the best approach for improving security posture.
Provides recommendations to team or department leadership on how to remediate issues identified through security testing processes.
Identifies the impact of security test plans on upstream and downstream solution components.
Follows established processes to ensure KPI goals are obtained and performance metrics are tracked on an ongoing basis.
Supports continuous process improvement by participating in the development, implementation, and maintenance of standardized security tools, templates, and processes across assigned business domain(s).
Performs security test data analysis in support of security vulnerability assessment processes, including root cause analysis.
Executes the vulnerability assessment and penetration testing plan, methodologies, and standard processes for moderately complex technology initiatives across multiple IT domains by analyzing business and technology requirements.
Researches and stays abreast of industry trends, emerging threats, best practices, and cutting edge techniques to creatively discover and exploit vulnerabilities, and recommend security solutions for technology systems.
Generates scheduled reports (e.g., status updates, risk assessment reports, remediation reports) and provides regular security metrics to IT teams as appropriate.

Minimum Qualifications

Bachelors degree in Business Administration, Computer Science, Social Science, Mathematics, or related field and Minimum three (3) years experience in IT or a related field, including Minimum one (1) year in information security, network engineering, or application development. Additional equivalent work experience may be substituted for the degree requirement.

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