Overview

FedWriters is building a team and is seeking an IT System Administrator to support the Graduate Research Fellowship Program (GRFP) operations at NIST. As the IT System Administrator, you will be responsible for managing and maintaining the technical infrastructure that supports this large-scale program. You will ensure system reliability, security, and performance while working closely with the project team to implement technical solutions that enhance program efficiency and accessibility. Your cloud expertise will be vital in maintaining and improving the program's digital footprint.

FedWriters is expanding rapidly and has been recognized as a 2024 Top Workplace by Washington Post, offering excellent growth opportunities in a collaborative environment.

This position is contingent upon contract award.

Work Schedule and Location:

Remote: This full-time remote position will work Monday through Friday from 8am to 5pm. Will need to occasionally attend meetings at the NSF headquarters in Alexandria, VA.

Responsibilities

Manage and maintain IT systems supporting the Graduate Research Fellowship Program (GRFP)
Ensure system reliability, security, and performance across program platforms
Implement cloud-based solutions and best practices using AWS infrastructure
Support digital accessibility by implementing Section 508 compliance measures
Troubleshoot technical issues and provide timely resolution to system problems
Collaborate with project teams to understand technical requirements and implement appropriate solutions
Respond to NSF inquiries and requests within the same business day
Work collaboratively with NSF program directors, staff, and IT support on an ongoing basis
Configure and maintain system security measures to protect program data
Provide technical support for program participants including academic faculty and students
Document system configurations, processes, and procedures
Perform regular system updates and maintenance to ensure optimal performance
Additional roles and responsibilities shall be determined by the Contractor

Qualifications

Required Qualifications:

6+ years of progressive IT experience
2+ years of experience within federal IT Cloud modernization projects specifically on AWS
Experience supporting or managing large-scale IT systems and infrastructure
Knowledge of Section 508 accessibility technical provisions for online systems and data management
Strong problem-solving and troubleshooting skills
Experience dealing with system users, including providing technical support to non-technical audiences
Ability to communicate effectively with academic individuals including science faculty and students
Experience coordinating with government agency staff and responding promptly to requests
Knowledge of IT security best practices and compliance requirements

Preferred Qualifications

Drupal CMS expertise
AWS certifications (Solutions Architect, SysOps Administrator, or equivalent)
Experience supporting federal program IT systems
Knowledge of federal IT compliance requirements
Experience with database management and administration
Background in scientific or educational program technical support
Experience implementing and maintaining accessibility features for digital platforms

FedWriters is an Equal Opportunity Employer, including disability/vets.

Why Join Our Team

Benefits

At FedWriters, we place the highest importance on creating an exceptional employee experience. As part of our rapidly growing company, you'll have opportunities to achieve your career aspirations through internal promotions, professional development, and other recognition and rewards programs. Join our team and take advantage of the many benefits we offer, including:

Health Insurance
Dental Insurance
Vision Insurance
Long-term and Short-term Disability Insurance
Life Insurance
401(k) Plan
Holiday Pay
Paid Time Off

Pay Range (Compensation will be determined based on the candidate's skills, qualifications, experience, and other relevant factors)

$ 0.00 - $ 0.00 /Yr.

FWI (FedWriters, Inc.) jobs

IT System Administrator