Systems Administrator II

Fort Meade, MD

***Top Secret Clearance with SCI and FSP Required***

***U.S. Citizenship Required***

We are seeking a highly skilled and experienced individual with a broad range of expertise across multiple IT disciplines. The ideal candidate would have a combination of technical proficiency, leadership qualities, and strong problem-solving skills. Responsible for unique or complex information systems and/or information technology tasks within more than one discipline, such as application support, database administration, software quality assurance/quality control, software engineering, network telecommunications, and infrastructure operations of administration, analysis, engineering and design.

Job Description:

Designs and builds complex information technology and systems infrastructures.
Conducts analysis including planning, designing, and evaluating a variety of complex information technology tools.
Handles user requests for system needs and upgrades that are unique or complex and require additional research.
Implements various applications of a highly complex nature.
Administers and runs complex tests on operating system and related software.
Schedules, performs, and monitors system backups and, when necessary, performs data recoveries.
Performs root cause analysis and diagnostics on the more unique or complex production systems.
Identifies opportunities for process improvements and works with team members to implement efficiencies.
Actively engaged in the planning and designing of new platforms and integrating new technologies into existing infrastructure. Evaluates new technologies and releases.
Conducts cost analysis of proposed new/upgraded platforms and technologies.
Effectively creates and maintains relevant systems documentation and user guides.
Acts as a mentor to junior team members by providing guidance and expertise on troubleshooting unique or complex problems.
Applies scripting methodologies to automate related tasks.

Minimum Qualifications

Bachelor’s Degree in Information Technology, Computer Science or a related field or equivalent relevant experience; Master’s Degree preferred.
CompTIA A+ or ITIL certification preferred
7-10 years of experience in information technology, systems administration or other IT related field.
Candidates must possess a TS/SCI with FS poly

Other Job Specific Skills

Advanced knowledge of Microsoft Operating Systems and products that include Microsoft Windows, Windows Servers, Microsoft Office365 and SharePoint, Microsoft Teams.
Applies standard methodology, techniques, procedures and criteria.
Ability to analyze, troubleshoot and resolve complex system hardware, software or networking related problems.
Ability to plan and coordinate the deployment of new technology and resolve technical problems individually and as a senior project participant.
Ability to communicate effectively, both orally and in writing and to translate technical terminology into terms understandable to non-technical employees.
Exceptional customer service skills.
Advanced experience with cloud infrastructure, digital workspace, and storage technology.

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System Administrator II