Thank you for applying to Micron. Please make sure that after completing the application questionnaire, you send your resume to: CHINA_TA@mail.micron.cn

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感谢您申请美光。请确保在完成申请后，将您的简历发送至： CHINA_TA@mail.micron.cn 。

重要提示：根据我们的隐私政策，请不要在简历中透露任何敏感的个人信息，如照片、婚姻状况、身体和健康状况、种族、宗教信仰等。

如有任何疑问，请随时通过 CHINA_TA@mail.micron.cn 与我们联系。

Our vision is to transform how the world uses information to enrich life for all.

Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever.

Req. ID:

JR69796 Pr. Eng. Cloud CQE

Principal Engineer or Manager ( Cloud CQE):

As a Global Quality (GQ) Customer Quality Principal Engineer (CQE) at Micron Technology, Inc., you will:

Serve as the single point of contact for customers regarding quality issues.
Manage an experienced team to support key customers effectively.
Drive both proactive and reactive quality-related communications.
Address and resolve Returned Material Authorizations (RMAs), quality issues, and customer requests promptly.
Collaborate with internal functions to implement robust preventive actions, ensuring no recurrence of issues.
Act as the key communication channel for proactive quality initiatives.
Work closely with customers to determine their key concerns and address them effectively.
Actively assess customer happiness metrics and anticipate projected QBR scores.
Aim to achieve the #1 position in Customer Quality Ranking.
Host Monthly Quality Reviews (MQRs) /Quarterly Quality review(QQR) and share proactive Quality Health Assessments of customer products.

Customer Support and Internal Loops

Champion the “voice of customers” on quality within Micron.
Communicate customer feedback proactively to relevant Micron functions.
Coordinate and facilitate customer audits.
Conduct training sessions at customer sites to ensure quality standards are met.
Build and maintain good relationships with customer and OXMs

Required Education & Experience

Master or Bachelor’s degree in Engineering – Electrical, Electronics, Physics Engineering, material or related fields.
5-7 years of experience in the semiconductor field.
You should have at least 3 years of experience in Quality and/or Customer Applications/Systems, preferably in qualification, production, or product/system engineering for memories.
Proven experience in managing automotive quality requirements in an international environment.

Candidate’s Skills, Competencies, Attitudes

Strong leadership and influencing skills in an advisory position.
Experience in quality methodologies and activities.
Expertise in memory products for automotive applications and the ability to perform triage and debug activities.
High degree of self-initiative and the ability to think and act independently.
Excellent problem-solving skills.
Ability to work under tight timeframes and prioritize competing activities.
Outstanding organizational and management skills.
Outstanding interpersonal and teamwork skills.
Conflict management skills.
Proven track record in collaborating with international team members and driving for results.
Strong verbal, written communication skills, and presentation skills.
Ability to effectively interact with a wide range of personalities and cultures, including executive management.
Cloud or Server customers’ background preferred

About Micron Technology, Inc.

We are an industry leader in innovative memory and storage solutions transforming how the world uses information to enrich lifefor all. With a relentless focus on our customers, technology leadership, and manufacturing and operational excellence, Micron delivers a rich portfolio of high-performance DRAM, NAND, and NOR memory and storage products through our Micron® and Crucial® brands. Every day, the innovations that our people create fuel the data economy, enabling advances in artificial intelligence and 5G applications that unleash opportunities — from the data center to the intelligent edge and across the client and mobile user experience.

To learn more, please visit micron.com/careers

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

To request assistance with the application process and/or for reasonable accommodations,please contact hrsupport_cn@micron.com.

Micron Prohibits the use of child labor and complies with all applicable laws, rules, regulations, and other international and industry labor standards.

Micron does not charge candidates any recruitment fees or unlawfully collect any other payment from candidates as consideration for their employment with Micron.

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Pr. Eng. Cloud CQE