Who We Are

At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.

The Role

Infrastructure Specialists at Kyndryl are project-based subject matter experts in all things infrastructure – good at providing analysis, documenting and diagraming work for hand-off, offering timely solutions, and generally “figuring it out.” This is a hands-on role where your feel for the interaction between a system and its environment will be invaluable to every one of your clients.

There are two halves to this role: First, contributing to current projects where you analyze problems and tech issues, offer solutions, and test, modify, automate, and integrate systems. And second, long-range strategic planning of IT infrastructure and operational execution. This role isn’t specific to any one platform, so you’ll need a good feel for all of them. And because of this, you’ll experience variety and growth at Kyndryl that you won’t find anywhere else.

You’ll be involved early to offer solutions, help decide whether something can be done, and identify the technical and timeline risks up front. This means dealing with both client expectations and internal challenges – in other words, there are plenty of opportunities to make a difference, and a lot of people will witness your contributions. In fact, a frequent sign of success for our Infrastructure Specialists is when clients come back to us and ask for the same person by name. That’s the kind of impact you can have!

This is a project-based role where you’ll enjoy deep involvement throughout the lifespan of a project, as well as the chance to work closely with Architects, Technicians, and PMs. Whatever your current level of tech savvy or where you want your career to lead, you’ll find the right opportunities and a buddy to support your growth. Boredom? Trust us, that won’t be an issue.

Your future at Kyndryl
There are lots of opportunities to gain certification and qualifications on the job, and you’ll continuously grow as a Cloud Hyperscaler. Many of our Infrastructure Specialists are on a path toward becoming either an Architect or Distinguished Engineer, and there are opportunities at every skill level to grow in either of these directions.

【業務内容】
・お客様課題整理、ソリューション検討、提案
・クラウド環境構築
・運用チームを統括するプロジェクト管理業務
・プロジェクトのタスク/課題の管理業務
・運用業務の品質管理、改善/提案、障害対応
・お客様調整、チーム間調整

【求める人材】
●思考・考察の度量自らの考えや経験に固執することなく、回りの専門家の知見を引き出し、組み合わせ、そして自らのインサイトも交えて案を作り上げる思考・考察の度量を広くもっていること。
●個人としての高い熱量とバランス感覚困難な状況においても、自らが主体性をもって課題に取り組み、関係者を取り込んで解決できること。お客様の課題変革、チームでの取り組みにおいては、合理的な論理性と、そこにある人の情念の存在を前提に、高いバランス感覚を発揮して効果的な方策を打ち出せること。
●成長信念専門スキルやプレゼンテーション、ファシリテーション等のスキルがあるだけではなく、”変化”に対応できる能力を持ち合わせ、自己研磨を絶え間なく実践できること。

Who You Are

You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others.

Required Technical and Professional Experience

• Deep expertise within specific technology domain areas (e.g., software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics)
• Enterprise IT application experience
• Hands-on experience in at least one of the following: software development, DevOps engineering, systems administration, or systems architecture in public cloud AWS domain
• In-depth knowledge of Windows and Linux Operating Systems
• Must have experience driving for engineering solutions and working across teams
• Extensive experience and judgment to plan and accomplish goals
• Ability to apply general rules to specific problems to produce conclusions and responses.
• Ability to communicate effectively, both verbal and written
• Strong process improvement experience

Preferred Technical and Professional Experience

• In depth knowledge of Amazon cloud hosting architecture with experience with AWS and Azure is a bonus
• Exceptional judgment and decision-making abilities
• Familiar with a variety of IT concepts, practices, and procedures
• Knowledge of design techniques, tools, and principals involved in production of precision technical plans, blueprints, drawings, and models
• Logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems
• Strong analytical and problem-solving skills with high attention to detail

必要とされる職業上および技術的な専門知識 :

【経験】 ※いずれかの経験がある人を募集。

分散系構築プロジェクトのSolution設計 / 全体リーダー
プロジェクトマネージマントスキル
リーダー、テクニカルリーダー等の経験
分散系主要製品のテクニカルスキル
カスタマーフェーシングでのコニュニケーション・調整スキル
関連チーム・プロジェクトメンバー・各種ステークホルダーとのコニュニケーション・調整スキル

【スキル・知識】

インフラ環境全般の基本的な知識
カスタマーフェーシングでのコニュニケーション・調整スキル
関連チーム・プロジェクトメンバー・各種ステークホルダーとのコニュニケーション・調整スキル

望まれる職業上および技術的な専門知識 :

パブリッククラウド、マルチクラウド、ハイブリッドクラウド環境構築・運用経験
クラウド関連資格の保有
ステークホルダーとの直接交渉、プロジェクトを推進経験
PMP資格の保有
10名から50名以上のメンバーが参画したプロジェクトのマネージャー（リーダー）経験

Being You

Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way.

What You Can Expect

With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.

Get Referred!

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Cloud Infrastructure Sprcialist