Job Details

Buckhannon, WV

Full Time

4 Year Degree

Any

Description

***THIS POSITION IS NOT REMOTE***

Job Summary: A Network Administrator performs a wide variety of evaluation, maintenance, installation and training tasks to ensure the computer network performance meets organization and user satisfaction. A Network Administrator also provides direction, information, and recommendations regarding network configurations and installations. Travel between CCWV’s locations is required.

Responsibilities and Essential Duties:

Configure and install various network devices and services (e.g. routers, switches, firewalls, WAPs, VPN, QoS)
Perform network maintenance and system upgrades including service packs, patches, hot fixes and security configurations.
Monitor performance and ensure system availability and reliability
Monitors system for resource utilization, trending, and capacity planning
Provide Level 2-3 support and troubleshooting to resolve issues
Work within established configuration and change management policies to ensure awareness, approval and success of changes made to the network infrastructure.
Select and implement security tools, policies, and procedures in conjunction with the organization’s risk assessment team.
Managing assigned projects and program components to deliver services in accordance with established objectives.
Responding to inquiries from staff, executives, service providers, site personnel and outside vendors and etc. to provide technical assistance and support.
Serve in part of on-call rotation
Supervising the administration of systems and servers related network to ensure availability of services to authorized users.
Confer with staff, users, and management to establish requirements for new systems or modifications.
Refer major hardware or software problems or defective products to vendors or technicians for service.
Supervise and coordinate workers engaged in problem-solving, monitoring, and installing data communication equipment and software.
Other duties as assigned

Teamwork:

Assist in the orientation/training of new Team Members.
Consistently work in a positive and cooperative manner with fellow Team Members.
Assist other Team Members in the performance of their assignments.
Seek out opportunities to help rather than waiting to be asked.
Consider the impact of your actions on Team Members throughout the Organization.
Take direction and initiate actions (cross/additional training) that will allow the assumption of cross-functional duties to ensure seamless operations.
Demonstrate flexibility to perform duties wherever volume deems it necessary within the organization.

Problem Solving:

Demonstrate sound judgment by taking appropriate actions regarding questionable findings or concerns.
Investigate and follow through on unusual orders or requests for service or information.

Follow proper reporting procedures for actual or potential accidents and/or incidents so follow-up and/or prevention can occur.
Record/report the need for service maintenance or repair of equipment and remove any faulty equipment from service.
Consistently evaluate work and determine if further steps are needed to meet departmental expectations.
Take initiative to do or redo inadequate or incomplete work, even if it is not yours.
Ensure compliance with regulatory standards.

Productivity/ Efficiency:

Consistently demonstrate ability to respond to changing situations in a flexible manner in order to meet current needs, such as reprioritizing work as necessary.
Minimize non-productive time and fill slow periods with activities that will enable you to prepare to meet the future needs of the system (education, organizing, housekeeping, and assisting others).
Organize job functions and work area to be able to effectively complete varied assignments within established time frames.
Consistently demonstrate ability to take the initiative to make decisions/choices without direct supervision.

Great Benefits

Paid Time Off (PTO)
Paid Holidays
Extended Sick Pay (ESP)
Medical Health Insurance and Prescription Coverage
Basic Life Insurance for Employee and Family
Short-Term Disability
Long-Term Disability
401(k) Voluntary Contribution Plan
Health Reimbursement Account
Employee Elected Voluntary Coverage for Employee and Family
Life Insurance, Dental, Vision, Flexible Spending Account, Dependent Spending Account
Discounted undergraduate & graduate rates at West Virginia Wesleyan College for employee and family

Qualifications

Qualifications/Requirements:

Excellent verbal and written communications skills. Possess exceptional interpersonal communication skills.
Able to work collectively with the administrative team
Solid understanding of the OSI or TCP/IP model
Deep understanding of networking protocols (e.g. IPSEC, HSRP, BGP, OSPF, 802.11, QoS, SSH, SSL, Proxies)
Able to work with minimum supervision
Will be required to travel to other CCWV work locations
Technical, analytical and interpersonal skills required
Deep understanding of Velo Edge routers and SD-WAN.
Ability to communicate in an understandable, polite and friendly manner, both written and verbal
Strong organizational skills and ability to multi-task in a multi-site environment
Must hold a valid driver’s license with no restrictions and possess reliable transportation

Education/Training/Experience:

Education

Bachelor’s Degree in computer science, information technology, engineering or a computer-related field. Equivalent experience may be substituted for the degree requirement.

Training

CCNA or higher preferred.
Network + and Security + preferred.

Experience

Hands-on experience with monitoring, network diagnostic and network analytics tools.
Proven hands-on network engineering experience

2+ years’ experience in networking positions

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