Responsibilities

Designs, installs and supports all networks and telecom LANs & WANs.
Orders and prices network, telecom, and cabling equipment.
Monitors, maintains, and ensures network and telecom resources are meeting performance, security standards, uptime, and effectiveness.
Serves as liaison for the organization with hardware and technical support vendors and service providers.
Provides basic network and telecom support training to IT staff.
Ensures all networks and telecom systems are available, when required, and takes proactive steps to achieve 100% uptime.
Ensures network and telecom devices are kept up to date with software/hardware revisions per manufacturer specifications.
Documents and maintains detailed technical inventories of all network and telecom hardware and software.
Responsible for backing up all network and telecom configurations and settings.
Responsible for network security, configuration and support of the Firewall(s), and overall data security of the IT department.
Reviews network security, with IT Management, to ensure IT standards and industry best practices are met on an ongoing basis.
Coordinates and ensures all physical cabling projects for the organization are completed and in compliance.
Ensures open network ports are shutdown or disabled during downtime and monitors network device connectivity for unauthorized connectivity.
Coordinates and provides technical administration for telecom hardware/software.
Documents and controls all vendor supplied telecommunication circuits.
Promotes positive guest relations through prompt, courteous, and efficient service.
Ensures an open and welcoming atmosphere that promotes skill enhancement.
Gives basic instruction on all promotions and special events, as requested.
Occasionally performs other duties as assigned.

Requirements

Education and Experience:

Bachelor’s Degree in Information Technology, Computer Information Systems, Computer Science, or related field preferred.
CompTia Network+ or Cisco Certified Entry Network Technician (CCeNT), preferred.
CompTia Security+, preferred.
Certified Network Associate by major Network vendor, Cisco Certified Network Associate (CCNA), required to obtain within the first year of employment.
Minimum of two (2) years’ experience in network administration or equivalent experience.
Minimum of one (1) year experience in CISCO switches and firewall management.
Or equivalent combination of education, experience, and training.

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