VICEP011447_1

Who We Are

NFP, an Aon Company, is a multi-year Best Places to Work award winner in Business Insurance who has also earned the 5-Star Diversity, Equity and Inclusion (DEI) award from Insurance Business magazine and the WORK180 employer endorsement. We are an organization of consultative advisors and problem solvers. We help companies and individuals around the globe address their most significant risk, workforce, wealth management and retirement challenges through custom solutions and a people-first approach. To learn more, please visit: https://www.NFP.com.

Summary Of Role

This position will have the responsibility to provide national client advisory and consultative services for all health and welfare plans and services. Responsibilities include, but are not limited to, providing monthly and quarterly reporting, strategic analysis, compliance and legislative guidance, contract and performance standards review, HR procedures assistance, communication and accountability internally and externally, and overall client retention and service. This is a full-time exempt position.

Essential Core Duties And Responsibilities

Strategic planning and oversight
Monthly reporting and guidance
Quarterly analysis with recommendations
Consultative reporting on monthly, quarterly and annual basis
Vendor liaison for clients for all service, billing and eligibility issues with carriers
Responsible for meeting summaries and follow-up with team members and external vendors
Familiarity with carrier contracts, policies, and differentiators
Responsible for maintaining outstanding checklists and renewal timelines for assigned clients
Effective delegation and follow up with senior team members
Contract review and compliance support
Ensure marketing spreadsheet terms are accurately implemented and documented
Proactive customer service and HR support
Communication, education and wellness support coordinated with team members
Maintain files and databases
Implementation and compliance support in coordination with team members
Assist and organize the onboarding process for all new business cases and new business lines on designated accounts

Required Skills

Exceptional written, oral, interpersonal communication skills
Advanced MS Office skills, including Excel, Word, and Powerpoint
Strong client development and relationship building skills
Ability to work both independently and within a team environment
This role does not have a sales requirement. Having the ability to prospect/refer new business is ideal and there is a referral award program in place
This role is not slated to have management over direct reports. Having the ability to teach, train and guide supporting staff is ideal

Desired Qualifications

The successful candidate will have 8+ years of Client Management experience in Employee Benefits.
Self-funded Plans experience is required. Covering: carve out pharmacy, core benefits, voluntary benefits, ancillary benefits, and enrollment/eligibility systems options for clients
Bachelor's degree required. Post-graduate degree preferred

Licensing/Certifications

Resident State Life and Health Department of Insurance License

Physical Demand

Ability to sit at a computer for a long period of time as well in automobiles and airplanes for travel to client locations. Duties require standing, walking, talking, sitting, and hearing.

What We Offer

NFP is proud to offer a competitive salary, PTO and paid holidays, 401(k) with match, exclusive discount programs, health and wellness programs, and more. Our people-first culture focuses on building and nurturing lifelong relationships with our employees because, at the end of the day, we exist to be there for others.

NFP and You... Better together!

NFP is an inclusive Equal Employment Opportunity employer.

NFP, an Aon company jobs

Vice President National Accounts