2626 W Beryl Ave Phoenix Arizona, 85021,

Position Description:

Provides technical expertise in the analysis, design, and implementation of servers and applications for Goodwill of Central and Northern Arizona (GCNA) and its affiliated entities. Responsible for the maintenance, configuration, and reliability of computer systems and servers.

This position is based out of the Phoenix, Arizona office and works on-site.

Essential Duties and Responsibilities:

Participates in the evaluation, recommendation, and selection of server infrastructure, including consulting with end users.
Responsible for ensuring software is licensed and within contracted guidelines.
Ensures compliance with availability and performance standards
Responsible for ensuring proper server installation, troubleshooting and hardware testing, ongoing maintenance of production and staging/QA environments, and continuous monitoring and troubleshooting.
Handles the most complex system issues, possessing expert knowledge of the subject matter.
Represent the organization at meetings and presents information.
Responsible for the technical implementation and support of internal server and application products.
Performs or delegates regular backup operations and implements appropriate processes for data protection, disaster recovery, and failover procedures.
Installs and upgrades servers and software, manages virtual servers, and integrates automation processes.
Performs day-to-day monitoring, maintenance, configuration, reliability, and installation of server, workstations, and virtualization.
Develops system benchmarking, monitoring plans, and procedures related to servers, applications, and various operating systems.
Develops and maintains detailed maintenance and contingency plans and documentation for server infrastructure.
Provides detailed project status reporting as directed by leadership.
Follows NIST security protocols for implementing solutions.
Follows the ITIL framework in day-to-day work.
Models Goodwill Core Values – Trust, Collaboration, Engagement, Ownership, and Innovation.
Performs other related duties, as assigned.

Minimum Qualifications (Education, Experience, Skills):

Degree in Computer/Information Science, technical college or equivalent work experience preferred.
Current MCSE (Microsoft Certified Systems Engineer) Certification or VMWare Certified Professional preferred.
5-7+ years’ experience with System Administration required
Knowledge of Microsoft operating systems including Windows Server 2019+, Windows 11, as well as Ubuntu Linux.
Extensive Microsoft O365 experience and Knowledge required
Working knowledge of Citrix, VMWare, Cohesity, VDI, and AppV preferred
Technical proficiency in implementing and supporting highly complex Okta configurations
SCCM (MECM), InTune experience including operating system deployment (imaging), application deployment, software updates, scripting, cloud management gateway, queries, and reporting
Working knowledge of virtual machine management in AWS and Azure
Working knowledge of HPE Nimble SAN solution
Working knowledge of Active Directory, DHCP, and DNS
Experience with Group Policy and PowerShell required
Knowledge of Mac Server desirable
Strong knowledge of implementing best practices for IT operations, including expert knowledge of storage, data protection, and disaster recovery protocols
Excellent verbal and written communication skills
Ability to speak and read English proficiently
Ability to collaborate and work effectively in partnership with others
Strong customer service orientation
Ability to multi task and work in a fast-paced environment
On call and after hours support as needed
Ability to pass a background check and drug screen, where applicable for the position
Ability to obtain or currently retain a Fingerprint Clearance Card

You will be eligible for a comprehensive Total Rewards package, 1st of the month following 60 days of employment that includes the following:

5 Medical Plans
Employer Funded Health Reimbursement Account (HRA)
3 Dental Plans
Vision Plan
401K
Employer Paid Life Insurance
Employee Assistance Program (EAP)
Paid Time Off; Sick and Vacation
Paid Holidays
These are just a few highlights of our key benefit offerings!

Become a valued member of an organization where good work meets community impact. Our mission is: Empowering Individuals, Strengthening Families, and Building Stronger Communities. Goodwill provides no-cost career development, training, and education services to help individuals build a better life for themselves and their families. Our core values are Trust, Collaboration, Engagement, Ownership, and Innovation. Everything we accomplish as a team is centered around these core values. Together, we create an inclusive and welcoming environment for each other. With stores conveniently located near you, you can work for a company where team strength and success are valued and encouraged. Join our team and gain opportunities for job growth at Goodwill and beyond.

Goodwill of Central and Northern Arizona is an equal opportunity employer. Qualified individuals seeking employment are considered without regard to race (including traits associated with race, e.g., hairstyles), color, religion, sex (including pregnancy and related conditions, sexual orientation, or gender identity), national origin, disability, military status, age, genetic information, or any other category protected by applicable federal, state and local fair employment practice laws.

Individuals with a disability may be entitled to a reasonable accommodation under the Americans with Disabilities Act and/or state or local laws. Please contact Goodwill of Central and Northern Arizona at 1-833-624-0920 option 6 or leaves@goodwillaz.org if you need assistance or an accommodation due to a disability as defined by the Americans with Disabilities Act.

For questions about your application or employment with Goodwill of Central and Northern Arizona, please contact our Candidate Support Line at 1-833-624-0920, option 5.

PHISHING SCAM WARNING: Goodwill of Central and Northern Arizona/Goodwill Industries of Monocacy Valley, Inc. (“GCNA/GIMV”) are among several companies recently made aware of a phishing scam involving con artists posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote “interviews,” and making artificial job offers in order to collect personal and financial information from unsuspecting individuals. Please note that GCNA/GIMV only use company email addresses, which contain “@goodwillaz.org” or @gimv.org”, to communicate with candidates via email. The company also uses secure tools on our website to receive data from applicants and would never ask them to submit their personal banking information to apply for an open job. If you are contacted by someone about an open job at GCNA/GIMV, please verify the domain of the sender’s email address and that they are asking you to apply on this website. If you believe you have been a victim of a phishing scam, please visit the Department of Homeland Security’s Cyber Smart website (https://www.cisa.gov/be-cyber-smart/campaign) to learn how to report it.

Goodwill of Central and Northern Arizona jobs

System Administrator