About Paytient:

We're on a mission to help people better access and afford care.

Every day, millions of people, and their loved ones, need to see a doctor. For most of us, that moment is an uncertain one - we're unsure of what's wrong, who to go to, how long it'll take to be seen, when we'll feel better, and what it'll cost.

Paytient partners with thoughtful employers and health plans who understand the impact of that moment and want to ensure that every one of their plan members are easily able to access and afford care. Our clients understand that an improved ability to self-pay for care changes patient behavior and creates value for the health plan. This founding belief is becoming an emerging standard of care in health plan design and is now, in fact, a mandatory capability in some governmental health plans. Founded in 2018, Paytient is now part of nearly 6,000 employer health plans and providing certainty that people are better able to access and afford care.

We're looking for passionate, collaborative builders to join our team and help us create a future where everyone can more easily access and afford care.

We are a cloud-focused SaaS organization committed to a Zero Trust security model. As we grow, we are looking for a proactive and skilled Junior Security Analyst to join our team. This role offers a unique opportunity to work with cutting-edge security technologies while contributing to a culture of continuous improvement.

Position Summary:

The Junior Security Analyst will play a key role in supporting the organization's security posture. You will leverage your foundational IT experience across major technology domains, with an emphasis on security-focused outcomes. You will work closely with the security team to identify, analyze, and resolve security incidents, ensuring the reduction of security-related noise and the prevention of recurring issues. Your focus will be on identifying patterns, performing root cause analysis, and implementing lasting solutions. You will help to drive key projects across policy, technology and compliance to ensure the organization can meet its goals.

Key Responsibilities:

Monitor, investigate, and respond to security alerts from various sources. Be able to proactively close low level alerts across SIEM, DLP, and IDP tools.
Perform day to day security tickets required to assist in SOC2 Type 2 annual audits, such as access reviews and change management.
Assist team members in writing Third Party Risk Management reports, Data Classification audits and procedure documentation.
Perform root cause analysis to identify and address recurring issues, helping to prevent future incidents.
Manage and enforce security policies across endpoint devices (Windows, macOS) to maintain a secure environment.
Collaborate with IT and engineering teams to reduce security-related noise, optimize workflows, and decrease break/fix ticket volume.
Assist in the configuration and management of cloud authentication mechanisms such as Single Sign-On (SSO) and directory services across a broad catalog of applications.
Monitor compliance of internal security policies and Zero Trust principles across trust boundaries by monitoring alerts and configuring rules.
Document and report on security incidents, analysis, and remediation steps taken.
Assist in major IT and Security projects by writing documentation, assisting in implementation of new tools and assisting in reviewing compliance of existing security policies with new requirements.

Required Skills and Qualifications:

At least 3 years of IT or security experience, with demonstrated understanding of security principles.
Familiarity with endpoint security (Windows and macOS), basic networking, and common modern enterprise IT/Security tools (SIEM, remote management, mobile device management).
Understanding of authentication and access control methods, including SSO and directory services
Strong analytical and troubleshooting skills, with a focus on identifying root causes and implementing long-term solutions.
Excellent written and verbal communication skills, with the ability to clearly articulate security findings and recommendations to both technical and non-technical stakeholders both in live environments and asynchronously across modern enterprise collaboration tools (e.g. Slack, Confluence, etc.)
Ability to prioritize tasks, effectively communicate status and blocking issues, and hit the ground running in a fast-paced environment.

Desired Qualities:

A proactive mindset with a focus on improving security processes and reducing operational friction.
A strong desire to continue to learn and develop skills to support a well rounded cyber security approach (policy, technical, and compliance)
Strong pattern recognition and root cause analysis skills, enabling you to reduce alert fatigue and reduce or prevent recurring issues.
A collaborative team player who is comfortable working with both technical and non-technical stakeholders.
The ability to understand when new information should be escalated or socialized to the team and how to ask productive questions in order to drive productivity.

Certifications:

Certifications considered but not required.

Benefits We Offer:

Medical, dental and vision insurance
$4,150 annual HSA contribution
Paytient Health Payment Account (HPA)
Monthly lifestyle spending stipend
33 days of annual PTO
401k plan access with a 4% employer match
16 weeks of fully-paid parental leave
Stock options in Paytient
...and more!

Paytient is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

⚠️ Important Notice ⚠️ Please note that all official Paytient recruiting emails come from @paytient.com. If you receive emails from any domain other than @paytient.com, do not respond and report it to us immediately.

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