The Challenge:

The Special Operations Command (SOCOM) Information Environment (SIE) is a critical component in the success of SOCOM operations, ensuring seamless and secure communication across various networks. As a Data Subject Matter Expert (SME) with JCTM, you will be responsible for ensuring the optimal operation, troubleshooting, and support of IT systems within SOCOM's unclassified, classified, and commercial networks. Your expertise will be pivotal in maintaining the reliability and security of the SOCOM Information Environment while supporting key Audio/Visual systems for command events, classrooms, and conference rooms.

Build Your Career:

At JCTM, we are committed to fostering a culture of growth and collaboration. As a Data SME, you will be at the forefront of supporting SOCOM’s mission-critical IT infrastructure, gaining invaluable experience in network management, troubleshooting, and hardware support. You’ll work in a dynamic, results-oriented environment where your contributions are key to mission success.

Challenging Projects:

As a Data SME, you will tackle a wide range of technical challenges, from managing SOCOM’s Information Environment (SIE) to troubleshooting and repairing IT hardware and network connectivity issues. You will also play an important role in supporting Audio/Visual (AV) systems for key command events, ensuring that technical issues do not disrupt mission-critical communications and presentations.

Key Responsibilities:

SOCOM Information Environment (SIE) Support: Provide expert-level IT support for SOCOM’s commercial, unclassified, and classified networks, ensuring optimal system performance and security.
Hardware and Network Troubleshooting: Diagnose and resolve hardware and connectivity issues, ensuring seamless IT operations across SOCOM’s information environment.
Audio/Visual Systems Support: Troubleshoot and repair AV systems in classrooms and conference rooms, providing technical support for command events, presentations, and ceremonies.
System Administration: Manage and serve as the system administrator for the SOCOM Information Environment (SIE), ensuring all systems are properly maintained and secure.
Security+ Certification Compliance: Ensure compliance with SOCOM’s security protocols, utilizing Security+ certification expertise to manage network integrity and protect against cyber threats.

State-of-the-Art Technology:

In this role, you will work with cutting-edge technologies that form the backbone of SOCOM’s communication infrastructure. You will have the opportunity to expand your expertise in IT and network management, working with highly classified and commercial systems to maintain SOCOM’s operational effectiveness.

New Skills:

As a Data SME, you will enhance your knowledge of SOCOM’s IT infrastructure while deepening your understanding of network security protocols and system administration. You will also gain valuable experience in managing complex Audio/Visual systems in high-stakes environments.

Room to Grow:

JCTM is dedicated to helping our team members grow. By working with SOCOM’s critical IT infrastructure, you will gain unique experience that will position you for future leadership roles in IT management, cybersecurity, and network operations.

You Have:

TS/SCI Clearance
Expert-level knowledge of the SOCOM Information Environment (SIE), including commercial, unclassified, and classified networks.
Ability to troubleshoot and repair IT hardware, network connectivity, and Audio/Visual (AV) systems.
Security+ certification required for managing and serving as a system administrator on the SOCOM network.
Experience in customer support, addressing IT service requests and delivering timely solutions.
Ability to manage and support AV requirements for SOCOM command events, classrooms, and conference rooms.

Nice to Haves:

Experience supporting military or government IT environments, particularly SOCOM.
Strong knowledge of cybersecurity protocols and network management best practices.

Clearance:

Applicants selected will be subject to a security investigation and must meet eligibility requirements for access to classified information. TS/SCI clearance is required for both levels.

JCTM is an Equal Opportunity Employer that empowers our people to fearlessly drive internal and external change while supporting the safety and security of our great nation.

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Data Management SME