GEM Technologies is a leading Managed Service Provider (MSP) headquartered in the heart of New York City. With a commitment to delivering exceptional IT solutions and services, we serve a diverse range of clients across various industries. Our team of skilled professionals is dedicated to providing top-notch technology solutions that empower businesses to thrive in today's dynamic and ever-evolving digital landscape.

We actively monitor, maintain, and fortify clients' digital infrastructures, ensuring robust cybersecurity through continuous threat detection, prevention, and remediation efforts.

We are seeking a talented and motivated System Engineer to join our dynamic team of IT experts. As a System Engineer at GEM Technologies, you will work closely with our clients to understand their unique technology needs and collaborate with our team to deliver tailored solutions that drive business success.

Your work will be primarily done onsite at client locations throughout the NYC metro area.

Key responsibilities will include:

Manage complex IT systems and infrastructure for our clients
Collaborate with clients to assess their IT requirements and provide expert recommendations
Implement and support server environments, network configurations, and virtualization technologies
Troubleshoot and resolve technical issues related to systems, networks, and applications
Perform regular system updates, maintenance tasks, and security patches
Monitor system performance, identify areas for improvement, and optimize system efficiency
Provide exceptional customer service by addressing client inquiries and concerns
Document system configurations, processes, and procedures

Requirements

Bachelor's degree in computer science, Information Technology, or related field (or equivalent work experience)
Proven experience as a System Engineer, Systems Administrator, or similar role
Proficiency in managing Windows server environments
Strong knowledge of network protocols, firewall configurations, and security best practices
Expertise in MDM solutions such as Intune
Experience with virtualization technologies such as VMware or Hyper-V
Familiarity with cloud platforms such as AWS, Azure, or Google Cloud is a plus
Excellent problem-solving skills and a proactive approach to identifying and resolving issues
Strong communication skills and the ability to work collaboratively within a team and with clients
Relevant certifications (e.g., Microsoft, Cisco, CompTIA) are a plus

If you are passionate about technology, dedicated to delivering outstanding solutions, and thrive in a fast-paced environment, we want to hear from you! Please submit your resume and a cover letter detailing your relevant experience and why you are a great fit for the System Engineer position at GEM Technologies.

Benefits

Salary range for this position is $50,000 to $70,000 per year
Holiday pay
Ample PTO
Educational incentives
Health Insurance
Dental/Vision Plan

GEM Technologies jobs

Systems Engineer