Job Description:

Identity Architect

Hybrid (Up to 3 days per week working from home)

Staines (TW18 3DZ)

Permanent

£85,000 per annum

10% Management Bonus + Benefits

Full-time – 37.5 hours per week

At Bupa, we’re passionate about technology. With colleagues, customers, patients and residents in mind you’ll have the opportunity to work on innovative projects and make a real impact on their lives.

Right from the start you’ll become part of our digital strategy, joining us on our journey and developing yourself along the way.

Bupa’s digital landscape is constantly evolving to make sure we make the best use of technologies to serve our members, healthcare providers and employees as we strive to be the world’s best loved health company. To help us achieve this we are looking to expand our team of experienced Solution Architects to help us design and shape our technology roadmaps in the Digital Identity arena. This key role within Bupa UK IT will be responsible for shaping best in breed Identity solutions that deliver measurable benefit to Bupa and ultimately our 32 million members worldwide.

How you’ll help us make health happen:

We are seeking a skilled Customer Identity and Access Management (CIAM) Architect to lead the design, development, and implementation of our Customer Identity and Access Management solutions. The ideal candidate will have a deep understanding of identity and access management principles, strong technical expertise, and the ability to create robust CIAM strategies aligned with business objectives. This role involves collaborating with cross-functional teams to ensure secure and seamless customer experiences across our platforms.

Develop and lead the implementation of CIAM strategies, frameworks, and solutions to manage customer identities and access securely.
Architect, design, and oversee the implementation of CIAM systems, ensuring scalability, reliability, and compliance with industry standards and regulations.
Collaborate with stakeholders, including business, security, and IT teams, to understand requirements and translate them into effective CIAM solutions.
Define and implement authentication, authorization, and identity lifecycle management processes for customers accessing various digital services.
Evaluate emerging technologies and industry trends in CIAM and recommend solutions to enhance the overall security posture and user experience.
Lead the integration of CIAM solutions with existing applications, third-party systems, and APIs.
Conduct risk assessments and implement security best practices to safeguard customer data and privacy.

Key Skills / Qualifications needed for this role:

Proven experience working as a CIAM Architect or in a similar role focused on identity and access management.
Strong understanding of identity concepts (FIDO, OAuth, SAML, OpenID Connect), authentication methods, and identity governance principles.
Experience with CIAM platforms and tools such as ForgeRock, Microsoft Entra or similar solutions.
Proficiency in designing and implementing secure, scalable, and high-performance CIAM architectures.
Excellent communication and collaboration skills, with the ability to interact effectively with technical and non-technical stakeholders.
Industry certifications such as CIAM, CISSP, or related certifications are a plus.

Knowledge of cloud platforms (Azure, GCP) and their identity services.
Familiarity with regulatory compliance standards (GDPR, CCPA, etc.) related to customer data privacy.
Experience in working with Agile/Scrum methodologies.

Benefits

Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health – from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits.

Joining Bupa in this role you will receive the following benefits and more:

25 days holiday, increasing through length of service, with option to buy or sell
Bupa health insurance as a benefit in kind
An enhanced pension plan and life insurance
Annual performance-based bonus
Onsite gyms or local discounts where no onsite gym available
Various other benefits and online discounts

Why Bupa?

We’re a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.

We encourage all of our people to “Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That’s why we especially encourage applications from people with diverse backgrounds and experiences.

As a Disability Confident employer, we aim to offer an interview for every disabled applicant who meets the minimum criteria for the job. We’ll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.

If you would like more information on the role, require an alternative format, or would like to discuss other opportunities suited to your skills and experience, please contact the recruiter.

Time Type:

Full time

Job Area:

Locations:

Angel Court, London, Bupa Place, Staines - Willow House

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Identity Architect