* You must be legally authorized to work in United States without the need of employer sponsorship, now or at any time in the future *
Job Title: Systems Engineer (Onsite)
Location: Bentonville, AK.
Roles & Responsibilities:
- IT Assets & Accessories Allocations and updating in Service Now AMDB.
- Stock verification and updating in AMDB using PAV.
- Inventory Update - Asset Status in Allocation/De-allocation and addressing all Query from HAM team.
- Clearance approvals for assets returned.
- IT Assets hardware call logging for warranty laptops in stock.
- Imaging Laptops with SCCM OSD -Standard Operating Environment
- MAC Laptops -Installation -OS Upgrade to Latest Version & JAMF enrollment.
- Verifying Check list on the Endpoint Compliance (AV, File Vault, AD, MDM Profile)
- Delivery & shipment on all Cognizant procured IT Assets
- Hands and feet support for all the maintenance activity with T&E Approval based on the Service tower requirements.
- Coordinating with ROW Compliance team for Desktop & Laptop Compliance
- Supervising and taking ownership of critical issues until resolution.
- Participation in CIMA/outages and provide location support.
Required Qualifications:
Solid understanding on:
- ServiceNow – Field Services
- Service Now – Asset Services
- Desktop Imaging
- MAC administration
