As an Amazon Web Services (AWS) Solutions Architect (SA) within the Strategic Accounts segment, you are responsible for partnering with our most valuable customers to design cloud architectures utilizing AWS services. In this role, you will be a core member of the account team that supports the customer. You will work with other SAs to help the customer solve business challenges such as rapidly releasing new products or services to the market or building an innovative elastic, scalable, cost optimized application. Over a period of time, you will develop the skills to engage with product owners at the customer to influence product direction and help our customers enter new markets by utilizing AWS Services. You will also look for patterns and trends that can be broadly applied across an industry segment or a set of customers that can help accelerate innovation. Along the way, you will have the opportunity to grow your own body of knowledge, develop additional skills, and have some fun.
The Strategic Accounts Industries team was created to strengthen the deep collaborative relationship AWS has with flagship customers like Capital One, Netflix, Amazon, Adobe, and Salesforce & more. Each of these customers in this segment are pushing the boundaries of how our services are used and are looking for creative ways to broaden their use of AWS to fundamentally transform their business.
If you are excited about the prospect of using your cloud architecture experience to assist our most valuable customers, tackling challenging problems, have a hand in shaping the future of cloud adoption, enhancing and growing your own skills, and having fun, then we would love to hear from you.
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the 8 description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.
AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.
The AWS Industries team is committed to helping industry customers enable their digital transformation journeys. Our primary goal is to meet customers where they are in their cloud journey and work backwards from their industry specific needs to transform their business and their entire industry. Our team speaks the language of our industry customers, which means that we focus on business outcomes and industry use cases on behalf of our customers, whether that is how we build products and solutions, how we sell, how we deliver, or how we partner.
Key job responsibilities
- As a trusted technical advisor, use your interpersonal skills to influence a variety of stakeholders from technical teams to executives, and help ensure their short-term technology decisions are aligned with their long-term goals.
- Work directly with customers to accelerate their business outcomes and recommend best-practice cloud architectures in line with their long-term business needs.
- Drive technical solutions discussions with your customers, diving deep into the details to solve complex technical challenges and use your knowledge to craft scalable, flexible, and resilient cloud architectures.
- Scope and own customer engagements, with attention towards clear and well-defined objectives and success criteria.
- Work backwards from your customer's business needs to accelerate adoption of the most appropriate AWS technology
- Advocate for your customer with AWS service teams and influence product direction and roadmap
- Share your learning's with the larger AWS community
A day in the life
https://www.amazon.jobs/en/landing_pages/aws-strategic-solutions-architects
About the team
Strategic account customers tend to be disruptors in their respective domains where time-to-market (TTM) is key in achieving successful business outcomes. 1/Strategic Accounts are born in the cloud companies or early adopters in their cloud transformation journey. All of them form deep and strategic relationships with AWS. 2/Our customers operate at large scale and tend to push the limits of our services and identify where and how they break. 3/We build new features based on feedback from this set of customers, and through their feedback, we ensure that the innovations we develop serves the next wave of AWS adopters. 4/Strategic Accounts also are heavy users of Open-Source software (OSS) and will often build new solutions customized for their unique needs.
- 2+ years of design, implementation, or consulting in applications and infrastructures experience
- 4+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience
- - Demonstrated success creating proof of concepts, demos, and/or scripts from scratch or leveraging reusable components and articulate common architectural patterns and design principles
- Experience working within software development or Internet-related industries
- Experience migrating or transforming legacy customer solutions to the cloud
- Experience working with AWS technologies from a dev/ops perspective
- Knowledge of distributed systems design and implementation, large scale automation and workflow management, database design and implementation and articulating business value from technical solutions
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $118,200/year in our lowest geographic market up to $204,300/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.
