Applicants MUST currently live local to the Greater Pittsburgh, PA area.
No 3rd Parties/Sub Vendors
Location: 100% Onsite near Blawnox, PA
Work Authorization: US Citizen or Green Card Holders ONLY
Overview:
The A.C.Coy Company has an immediate need for a Microsoft Systems Administrator.
Responsibilities:
- Provide administration and deployment support for all Microsoft services
- Assist and collaborate with planning, designing, and implementing on-premises and cloud-based backup services
- Monitor and maintain client backups, ensuring compliance with internal documentation standards
- Deploy and align managed services to ensure consistent delivery
- Conduct client and service onboarding and offboarding following standard processes
- Create, import, and maintain detailed documentation for Helpdesk technicians
- Develop documentation outlining best practices for deployment and alignment
- Remote and On-site deployment, support, and troubleshooting of server components, such as:
- Dell/HP physical Servers
- Solo and clustered Hypervisors and Hyperconverged infrastructure.
- Windows Server, including Active Directory and Group Policies, File and Print Services, SQL, Exchange, RDS
- Ensures OS and third-party patching is maintained
- Advanced troubleshooting of incidents regarding Line of Business Applications following the documented procedures or escalating to the vendor where applicable
- Cloud Services, including Office 365, Azure AD, Azure Cloud computing, G-Suite, Barracuda Email Security, and alternate email filtering
- Work with Network Administrators to implement solutions with NPS, such as VPN, RDS, NAC, and RDS
Qualifications:
- 3+ years of experience in IT service management, administration, or support, preferably in a Managed Services Provider environment
- Microsoft 365 Certified: Endpoint Administrator Associate certification
- Proficiency in Office 365 deployment and administration
- Hands-on experience with Entra ID/Intune deployment and administration
- Strong endpoint management skills
- Expertise in Windows Server administration
- Familiarity with hypervisors like Hyper-V, Scale (KVM), and VMware
- Ability to quickly learn and adapt to new technologies
Preferred Skills
- Basic PowerShell scripting experience
- Familiarity with the ConnectWise product stack
- Experience in supporting Exchange 2016 or newer server versions
