JOB TASKS DESCRIPTIONS:
1. Analyze, plan, secure, implement, maintain and troubleshoot all centralized District Datacenter Infrastructure including servers, virtualization, storage, backup and recovery, and networking. Ensure the infrastructure is supported in a way that achieves a high level of availability and resilience, meeting defined service level and business requirements.
2. Resolve complex network and server technical issues escalated from District users and IT department staff. Perform capacity planning, resilience assurance, vulnerability analysis, business continuity / disaster recovery testing, and incident response to maintain business system readiness.
3. Troubleshoot and maintain District user access systems across all locations / organizational units including but not limited to, Active Directory, Domain Name Services, Dynamic Host Configuration Protocol (DHCP), etc.
4. Administer, troubleshoot, implement, and maintain enterprise security measures to restrict unauthorized or inappropriate use of District resources and data. Develop and adhere to written, electronic, and physical means to enforce policies, procedures, and practices.
5. Provide technical expertise and makes enterprise recommendations related to standards, security, projects, implementations and rollouts, etc. Act as an organizational interface with vendors to learn about new systems / products and how they could best be utilized.
6. Collaborate with District and partner stakeholders to develop and support infrastructure to meet IT Service Level Agreements allowing the District to meet its objectives and improve the customer experience with IT.
7. Perform other duties as assigned.
EDUCATION AND RELATED WORK EXPERIENCE:
- Bachelor's degree in computer science or equivalent major. Four (4) years of similar and relevant experience may be substituted for this requirement
- Minimum five (5) years of experience in the installation and maintenance of Enterprise Network and Server management
