SYSTEMS ADMINISTRATOR
Responsibilities:
- Provide support for Internal Employee requests via our helpdesk portal, analyze problems, and escalate issues when necessary.
- Communicate technical information to nontechnical users.
- Troubleshoot desktop and printer hardware and software issues; resolve issues to the end user's satisfaction.
- Install, configure, and test all new workstations, peripheral equipment, and software.
- Troubleshooting LAN/WAN and connectivity issues.
- Ensuring the integrity of data storage and backup systems.
- Using security tools to protect the network from hackers, malware, and other threats.
- Anticipating problems and resolving them before they impact users when possible.
- Testing software and reviewing application logs.
- Adding, removing, or updating user information like passwords or internal email addresses.
- Working with other System Admins and Architect to implement and maintain projects.
- Create and maintain documentation of processes, procedures, and technical guides.
Requirements:
- Minimum of 5 years of experience as a System Administrator in a Windows environment.
- Proven experience supporting Windows based environment Microsoft Windows Server family.
- Strong knowledge of Active Directory, DNS, DHCP, Group Policy, and other core Windows server services.
- Familiarity with Microsoft Exchange Server and Office 365.
- Knowledge in server hardware, storage systems, and RAID configurations.
- Understanding of networking concepts and protocols (TCP/IP, VLANs, routing, etc.).
- Excellent problem-solving skills and attention to detail.
- Effective communication and interpersonal skills, with the ability to collaborate effectively with team members and stakeholders.
- Must be a US citizen or a permanent resident in the U.S.
- Willingness to learn new technology and procedures.
- CompTIA Certification.
Beneficial to have:
- Maintain, troubleshoot, repair, and administer local area networks (LANs), wide area networks (WANs), computer workstations, connections to the Internet, and peripheral equipment.
- Implement network traffic and security monitoring software and optimize systems performance.
- Experience working with next-generation firewalls.
- Experience with virtualization technologies such as VMware.
- Experience with patch management.
- A university degree, diploma in computer science, or related IT certificates.
- Microsoft certification(s) MCSA or MCITP.
- CISCO certifications(s) CCNA.
- Knowledge of CMMC.
About the Benefits
Our client offers a competitive compensation package that includes:
- A full benefits package.
- Competitive wages
- Assistance with relocation expenses.
- Education assistance, professional development, opportunities for career growth, and training.
Only those selected for an interview will be contacted.