It's an interesting time for you to come on board at Vopak! Around the world, we connect the supply of and demand for vital products and resources. Energy that allows people to heat their homes and travel the world. Food for a growing planet. And chemicals for the production of various materials. Products that are vital to people’s lives. We ensure the safe, efficient and clean storage of such vital products. The global energy transition, the growing world population, and all new possibilities of emerging technologies and new energy sources make this a very interesting time to join our company.
Position Summary
The Vopak Global IT department “Infrastructure Support” provides technical application, network, security, server, and database support to ensure the continuous availability of the Vopak business- applications. The Global Network Services team is responsible for providing global WAN connectivity (a service outsourced to a global network provider) and LAN connectivity within the Global IT data-centres and locally at various Vopak terminals world wide.
Within the Global Network Services team we have a position for a network engineer with good technical, communication, organizational, process and project participation skills.
Essential Job Functions
- Abides by all safety procedures and practices applicable to location and position; participates in appropriate safety training; demonstrates commitment to and support of SHE principles and values; champions safety as necessary
- Drive the use of ITIL and IT-security concepts during daily incident-, change- and problem management.
- Responsible for professionalizing daily network-support, referring to designs, process descriptions and CMDB data rather.
- Daily support includes troubleshooting, network-monitoring, maintenance and performance-tuning.
- Initiate/participate in a team-effort to assess the network infrastructure.
- Continuously drive to actively suggest and implements technical & support improvements.
- Works both independent as well in cooperation with the other support-teams and the business.
- Undertakes stand-by duties, planned work in the maintenance weekends.
- Assists the Director of IT in planning and managing the development and implementation of medium/large information system projects for the company
- Manages projects from inception, defining the scope, delivering specified requirements, meeting customer satisfaction, timeliness of project deliverables, within budget and with quality results
- Assists with help desk requests; liaises with corporate IT people as necessary
- Works with vendors to solve technical issues as required
- Resolves user connection problems; identifies opportunities for systems improvements
- Ensures network security procedures and policies are implemented and enforced
- Coordinates external supporting activities such as training and testing
- Maintains functional knowledge of networked and distributed computing environments
- Performs other duties assigned by management that fall within the generally expected scope of this position
Experience Requirements
- Demonstrable (at least 2 year) experience with professional support of a business-critical LAN & WAN infrastructure.
- Experience in a team lead role
- Good-level experience with network & telecom (CISCO switching, Wireless LAN, Firewalls, IPSec) is essential.
- Good administration, documenting and network drawing skills and willing to update technical documentation repository.
- Motivated to initiate and participate in a team-effort to assess the network infrastructure: actively suggesting technical & support improvements.
- Comfortable working both on your own, and in cooperation (technically and functionally) with the windows, unix, database, and application support-teams.
- Interested in improving project-involvement and plan-based working.
- A strong common-sense approach to IT-support & troubleshooting.
- Familiar with ITIL, project management and IT-security concepts.
- Enthusiastic team-member, capable of working in stressful and under pressure conditions.
- Fluent in English (spoken and written). Spanish is a plus.
- Able to follow, maintain and develop working procedures.
- Aware of organizational processes
- Currently in possession of (or qualified to obtain) TSA TWIC
What we offer:
Every career at Vopak is given the opportunity to shine! When you join Vopak, you can count on:
A challenging position with a high degree of responsibility in a Dutch multinational with a history over 400 years;
Highly motivated colleagues;
Room to grow through professional training and personal development opportunities at national and international level.
