Introduction
At Slipstream IT we work to streamline IT Support and provide managed solutions with a strategic consulting and global leadership management approach. Our solutions are designed exclusively for emerging pharma and biotech organizations.
Slipstream�s industry-leading solutions free clients from the demands of internal IT and allow them to rapidly advance their mission. Led by a leadership team that has been together for over 10 years, you will join a proven team, culture, and strategy to drive innovation within the IT outsourcing industry while developing your skillset with the opportunities for internal growth.
Responsibilities
- Responsible for managing and maintaining our organization's on premises and Microsoft 365 environments ensuring smooth operation, security, governance, and optimal utilization of Microsoft services and applications.
- Excellent expertise in on-premises and cloud Microsoft administration, strong problem-solving abilities, and effective communication skills.
- Microsoft Server Administration: Manage and maintain Microsoft server environments, including Windows Server, Active Directory, DNS, DHCP, and Group Policy, ensuring stability, security, and optimal performance.
- Microsoft 365 Administration: Configure and maintain Microsoft 365 services, including Exchange Online, SharePoint Online, Teams, OneDrive for Business, and other related applications, ensuring proper configuration, security, and user access.
- Email and Exchange Administration: Administer Outlook and Exchange, including mailbox management, email routing, spam filtering, and troubleshooting email-related issues.
- Azure Administration: Manage Azure resources and services, including virtual machines, storage accounts, networking, and Azure Active Directory, ensuring scalability, reliability, and security in the cloud environment.
- Active Directory Management: Manage user accounts, security groups, permissions, and access controls within Active Directory, ensuring compliance with organizational policies and security standards.
- SharePoint Administration: Configure and maintain SharePoint Online sites, libraries, lists and permissions, as well as monitor and optimize SharePoint performance.
- Teams Administration: Manage Teams settings, channels, apps, and integrations, and provide support for users to collaborate effectively using Teams.
- OneDrive Administration: Administer OneDrive for Business, including user setup, file sharing permissions, and troubleshooting sync issues.
- Security and Compliance: Implement and maintain security measures, data loss prevention policies, and compliance controls within the Microsoft on-premises and cloud environments.
- Governance: Generate policies, standards, procedures, and training materials to support decision- making, best practices, and proper operation, maintenance, and administration of the company's Microsoft-based environments, applications, and tools.
- Troubleshooting and Support: Investigate and resolve technical issues related to Microsoft products and services, providing timely support to end-users and collaborating with other IT Teams as needed.
- Monitoring and Performance Optimization: Monitor the health and performance of Microsoft infrastructure components, analyze system logs and performance metrics, and implement optimizations to enhance system reliability and performance.
- Patch Management: Test and apply Microsoft patches to servers, endpoints, and computerized equipment systems.
- General Support: Perform other duties in the IT Infrastructure & Operations space as assigned by supervisor.
Qualifications
- Bachelor's degree in Computer Science, Information Technology, or related field, or equivalent work experience.
- Proven experience in Microsoft server administration, including Windows Server, Active Directory, Exchange Server, and Microsoft 365.
- Experience with Azure administration, including Azure Resource Manager (ARM), Azure Virtual Machines, Azure Active Directory, and Azure networking.
- Strong understanding of networking principles, protocols, and technologies, including TCP/IP, DNS, DHCP, VPN, and firewalls.
- Proficiency in PowerShell scripting for automation and administration tasks.
- Knowledge of security best practices and compliance standards in Microsoft environments.
- Excellent problem-solving skills and the ability to troubleshoot complex technical issues.
- Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and communicate technical concepts to non-technical stakeholders.
- Relevant certifications, such as Microsoft Certified: Azure Administrator Associate, Microsoft Certified: Modern Desktop Administrator Associate, or Microsoft Certified: Security, Compliance, and Identity Fundamentals, are a plus.
- Experience working with GxP, SOX, GDPR and/or HIPAA systems a plus.
- Must have Current Microsoft Certifications and Hand-on SharePoint Experience
Location
- This position is based at our Redwood City, CA office and requires an onsite presence.
Hourly Rate
Slipstream IT is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation or identity, national origin, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. Slipstream IT makes hiring decisions based solely on qualifications, merit, and business needs at the time.
This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of the Employer.
