LCRA’s Document Management Systems Administration team is looking for an experienced Applications Administrator to join our team. LCRA Digital Services manages and supports key enterprise document repositories: OnBase, Meridian, and AutoDesk Vault. We are seeking an experienced senior administrator to assist with management and support of the environment, in addition to mentoring staff in not only system administration, but also adoption of other software technologies.
Our ideal candidate would need to posses In-depth knowledge and experience with document repositories, including OnBase, a proficiency in managing and configuring those document repositories, a strong understanding of security principles and experience in implementing and maintaining security policies and procedures, In-depth knowledge and experience with network firewall, certificate, and M365 security features, the ability to design and implement effective backup and recovery strategies for the software and the ability to design, implement, maintain, and monitor high-availability systems for business-critical services, strong troubleshooting skills to identify and resolve issues related to system performance, configurations, and integrations, understanding and experience in working with records and data management frameworks.
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You will be trusted to:
- Install, configure, and upgrade software including OnBase, Meridian, AutoDesk, Adobe, and others
- Manage and configure system infrastructure and security policies and procedures
- Organize and implement patch management processes to ensure that the systems are up to date with the latest updates and security patches, without disrupting the business processes
- Perform capacity planning to ensure that the software portfolio meets current and future requirements
- Work collaboratively with other IT professionals, including system administrators, network administrators, and developers. Assist junior administrators with learning and development, as well as troubleshooting and technical guidance
- As part of customer service and stakeholder management, conduct needs negotiation and requirements gathering
- Solve customer application issues through communication, configuration, and testing
- Independently work to schedule and plan workload within a larger team, managing tasks and timelines to meet larger deadlines, while coordinating within a dynamic project
- Stay current with emerging software trends and features
- Assist with learning and onboarding new technologies with the team
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You qualify with:
- Nine or more years of experience in providing troubleshooting, configuration, administration and support for software applications or relevant experience. A degree(s) in computer science, information technology or relevant field may be substituted per LCRA guidelines for certain years of experience.
You are a great fit with:
- Strong written and verbal communications skills, ability to interact at all levels of the organization and tailor messages appropriately
- Ability to articulate requirements to both technical and business audiences
- Hyland Certified: OnBase Administrator
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You gain:
- Competitive salary & medical, dental, vision and legal insurance
- Paid time off, including time for vacation, sick and family care leave
- 401(k) match up to 8% that includes a student loan 401(k) contribution program option
- Life and disability insurance
- Wellness program including wellness incentive
- Extensive learning & development programs
And more - all to create a compelling and rewarding work environment.
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Equal Opportunity Employer
LCRA provides equal employment opportunities and a work environment free of discrimination and harassment. All employment decisions at LCRA are based on business need, job requirement and individual qualifications, without regard to race, color, religion, gender identity, national origin, age, disability, sexual orientation, genetic information, or veteran status in accordance with applicable federal and state legal requirements governing nondiscrimination in employment.
LCRA is committed to working with and providing reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require a reasonable accommodation for any part of the application or hiring process can contact LCRA Human Resources (512) 578-4004 or email lcra.benefits@lcra.org. Reasonable accommodations will be determined on a case-by-case basis.
