Job Description
o to primarily perform eyes on glass in network services
o create tickets within Service Now
o Experience working in network services - routing and switching, firewall, load balancing, etc.
(1.) To create and publish reportsor metricsordashboards for respective Region as per agreed timelines.
(2.) To complete assigned tasks in strategic initiatives (eg:automationor leanor PIPorDiversity) taken for the engagement and ensure strict adherence to agreed timelines
(3.) To support delivery leaders and customers for closure of actions and improving the overall compliances (4.) Project Governanceorvalidation
-Timely analysisorvalidation to be scheduled as per governance framework
-Follow up on Action plan and closure
-Data Analysis and Inferences