System Administrator
Full Time
About Us
The Greater Richmond Transit Company (GRTC) is an expanding mid-sized transit agency serving Virginia’s capital and the greater Richmond region. GRTC is uniquely integrated with the community and presents a range of opportunities – from launching innovative new service designs and building large capital projects to expanding throughout the region and continuing to grow ridership. Joining GRTC also means moving to a vibrant capital city with a nationally renowned arts and culture scene, delicious food, and enormous potential. Located just ten minutes from downtown, GRTC’s headquarters power 30,000 transit trips a day, with more routes & regional connections in development – as well as a second bus rapid transit line that will complement the Pulse, our ITDP Bronze Medal-winning flagship system that serves as the spine of our network.
SUMMARY
Under supervision of the IT Director, the position will manage GRTC’s network infrastructure and assist in implementation of Intelligent Transportation System (ITS) projects, to include application maintenance, support and process improvement projects. Knowledge of IT architecture, infrastructure and networking is necessary.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
- Network Engineer of GRTC’s entire network infrastructure
- System engineering activities in all phases which include Analysis, discovery, design build, test and deployment of networking infrastructure components.
- Advanced technical support of computer network systems and other operation systems
- Performs project management in systems upgrades and installations that conform to industry standards and statewide ITS standards.
- Ensure that all project deliverables are met utilizing the standard project management phases of initiating, planning, executing, controlling, and closing.
- Assist with the development of business processes and procedures.
- Coordinate activities with vendors during system implementation, upgrades, maintenance, and support activities.
- Conduct consistent industry related research on new available technologies, to ensure up-to-date optimal network operations.
- Develop system documentation to assist in the planning of hardware upgrades.
- Assist the information systems department in providing high level support to all users, including hardware and software problem management.
- Performs on call and emergency support to ensure high availability of critical IT services.
SUPERVISORY RESPONSIBILITIES
None.
QUALIFICATIONS. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Excellent communication and problem-solving skills required.
- Strong Windows and Microsoft Office 365 skills
- Experience administrating Cisco and Meraki Switches and Wireless APs
- Experience with Firewall administration. (SonicWall, Meraki)
- Experience with MPLS, VPN (Both Point to Point and Client) Configurations
- Experience with RingCentral Phone Systems and VOIP
- Experience administrating Active Directory and Windows Servers Roles and Features
- Experience administrating VMWare VSphere
- Experience administrating SQL Server
- Experience in Dynamics Great Plains and Oracle HCM ERP
- Experience administrating Building Access Systems and Gate Access Systems
- Experience with IP Camera systems.
- Detailed Knowledge of the OSI Model
- Ability to work and communicate with all levels of staff and vendors.
- Proven ability to create and maintain detailed network documentation.
Education and/or Experience
- Bachelor’s degree in information systems preferred.
- MSCE Certification preferred.
- CCNA Certification preferred.
- 7-10 years experience in various areas of information systems/application support
- 5 years in successful project management utilizing project management tools, systems development lifecycles and methodology.
- Transit experience preferred.
- Experience with Web Development preferred.
- Experience with Presentation Servers required.
- Training experience with software applications preferred.
PHYSICAL DEMANDS. The physical demands described here are representative of those that must be met by an employee to successfully perform the functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Be able to lift 50 pounds.
GRTC IS AN EQUAL OPPORTUNITY EMPLOYER WHO VALUES DIVERSITY IN THE WORKFORCE
