Senior Desktop Engineer

SourcePro Search • Cleveland, Ohio, United States • 3w ago

SourcePro Search has an opportunity for a Senior Desktop Engineer to join the IT division at our client’s world headquarters in Ohio.
This position offers a generous compensation/benefits package as well as relocation assistance.

Responsibilities include:

Perform user, system and support requirements gathering and analysis to provide design and architectural recommendations
Research options providing functional and technical written evaluations of products and operating system upgrades and patches
Develop, organize and maintain standard operational procedures
Create desktop/laptop build processes for domestic /global sites
Create and communicate systems and application standards
Create and maintain systems documentation for testing and validation
Package software and design distribution methods
Perform software distribution and patch management to Windows PC's, laptops, and servers
Maintain relevant and current knowledge and be a leader, within assigned technical fields
Prioritize work efforts, multi-task in a very fast-paced environment, and provide timely and clear updates
Lead large projects
Manage the daily administrative and operational aspects for the group
Provide technical consultations and presentations to IT as needed
Create and lead configuration management processes, while following all change management guidelines.
Provide disaster recovery planning for client technologies
Perform post-implementation 3rd level support, identifying root cause with strategic solutions to problems.

Qualifications:

Bachelor degree required, with a strong preference for Bachelor of Science degree in Computer Science or Computer Information Systems
Minimum 5-7 years' experience as Desktop Engineer including image creation/build, OS installation/troubleshooting, Application Packaging QA
SMS/SCCM ' experience with creation, migration and deployment of application packages. Solid foundation designing and implementing distributions with Wise, Active Directory, SMS/SCCM for the full lifecycle with diagrams, workflow Visio's, support documentation, training and presentations.
VBScript and/or PowerShell scripting
Experience with Windows 7 or IE8 would be a PLUS, currently on WinXP
Experience architecting a large Windows desktop/laptop/Active Directory environment (roaming profiles, etc)
Experience leading and managing, deploying and supporting large scale O/S migrations and introducing new technology based on business needs and industry standards
Resource Kit level knowledge of Windows 7, 2003, Windows 2000 Prof., and XP
Ability to work independently without intensive oversight ' must be a go-getter and take initiative on a regular basis finding ways to avoid problems proactively rather than just fixing them after the fact)
Initiative and ability to research problems independently, finding root cause
Emphasis on sharing of knowledge through good communications, peer training and written documentation