Job Summary:
We are looking for an experienced and proactive Senior System Administrator with a strong background in Microsoft Office 365 and Intune to join our IT team. The ideal candidate will be responsible for managing and maintaining our IT infrastructure, with a focus on cloud services and mobile device management. This role requires a highly skilled professional who can ensure the smooth operation, security, and scalability of our IT systems.
Key Responsibilities:
System Administration and Management:
- Install, configure, and maintain server hardware and software.
- Manage and monitor all installed systems and infrastructure.
- Ensure the highest levels of systems and infrastructure availability.
Microsoft Office 365 Administration:
- Administer and manage Office 365 services, including Exchange Online, SharePoint Online, Teams, and OneDrive.
- Troubleshoot and resolve issues related to Office 365 services.
- Implement and maintain Office 365 security and compliance policies.
Intune Administration:
- Configure and manage Intune for mobile device management (MDM) and mobile application management (MAM).
- Implement and enforce device compliance policies.
- Deploy applications and updates through Intune.
User Support:
- Provide advanced technical support and guidance to end-users.
- Troubleshoot and resolve hardware, software, and network issues.
- Administer user accounts, permissions, and access rights.
Security and Compliance:
- Implement and maintain security measures, including firewalls, antivirus, and intrusion detection systems.
- Ensure systems comply with organizational and regulatory standards.
- Manage and monitor security alerts and incidents.
Backup and Recovery:
- Develop and maintain backup and recovery procedures.
- Ensure regular backup operations and verify data integrity.
Documentation and Reporting:
- Maintain accurate and comprehensive documentation of configurations, procedures, and issues.
- Generate regular reports on system performance and health.
Qualifications:
Education:
- Bachelor’s degree in Computer Science, Information Technology, or a related field (preferred).
Experience:
- 5+ years of experience as a System Administrator or similar role.
- Strong experience with Microsoft Office 365 administration.
- Strong experience with Microsoft Intune administration.
- Experience with virtualization technologies (VMware, Hyper-V, etc.).
- Experience with Windows Server and Active Directory.
Skills:
- Strong knowledge of system security (e.g., intrusion detection systems) and data backup/recovery.
- Familiarity with various operating systems and platforms.
- Excellent problem-solving and communication skills.
- Ability to work independently and as part of a team.