SUMMARY
The IT Engineer II is responsible for the design, implementation and maintenance of the Core Networking and Security of our data center, working in collaboration with our IaaS (Infrastructure as a Service) provider, to ensure Arete operates with the highest levels of performance and security. This role requires a deep understanding of network protocols, security, and troubleshooting to ensure optimal performance and adherence to our standards. The IT Engineer II is responsible for collaborating with Arete’s Incident Response (IR) service delivery teams to optimize and transform how our professional services teams leverage our infrastructure and services to execute their response, investigations and analysis.
ROLES & RESPONSIBILITIES
- Design, deploy and manage core network infrastructure including routers, switches, firewalls, VPNs and load balancers
- Develop and enforce security practices in alignment to Aretes Information Technology (IT) Policies to protect the organizations data and resources
- Develop and maintain rigorous Privileged Access Management practices to ensure appropriate access levels across the user based and make changes as needed
- Maintain and optimize critical Microsoft services; Active Directory (AD), Domain Name System (DNS), Dynamic Host Configuration Protocol (DHCP)
- Maintain detailed documentation of network configurations, changes and security protocols and operational procedures
- Ensure adherence to industry standards, regulatory requirements and Arete’s change management practices for all changes to configuration and operational procedures
- Implement and maintain ongoing operational practices to ensure proactive monitoring and performance reviews are conducted to identify and address potential issues, optimize network traffic and security
- Work closely with the services teams to implement scalable network solutions that support the organizations growth and evolving technology needs
- On-call availability required to address critical incidents and off hour support for change management
- Provide tier 2 and tier 3 problem identification, diagnosis, and resolution including but not limited to connectivity problems, hardware or software malfunctions and security incident
- Collaborate with Aretes IaaS provider to troubleshoot complex issues and ensure seamless operation across the infrastructure
- May perform other duties as assigned by management
SKILLS AND KNOWLEDGE
- Proficient in configurating and managing network devices, next generation firewalls and Virtual Private Network (VPN) concentrators
- Demonstrates an understanding of full stack security as it translates from on-premises to cloud
- Proficiency with Cloudflare, Cisco Umbrella virtual appliances and Duo proxy for authentication health
- Demonstrate a move fast mindset as business circumstances change, by quickly orchestrating changes and actively steering the process to a positive outcome
- Ability to successfully implement deadline driven projects, ability to plan and execute small-medium size projects independently or when leading a small team
- Excellent communication skills and professional demeanor
- Excellent understanding of current computer systems, security, and infrastructure
- Excellent priority management and problem-solving skills
- Strong personal organization and time management skills
- Strong sense of teamwork and collaboration
JOB REQUIREMENTS
- 7+ years of experience networking engineering and security roles
- Bachelor’s degree in computer science or related field
- Relevant certification (CCNA, CCNP, CISSP, CompTIA security + are highly desirable
- Relevant experience in Core networking infrastructure and technologies including WAN, VLAN and subnet management, TCP/IP, DNS, DHCP, VPNs
- Background in Hypervisor services and virtualization
DISCLAIMER
The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities, duties and skills required personnel so classified.
WORK ENVIRONMENT
While performing the responsibilities of this position, the work environment characteristics listed below are representative of the environment the employee will encounter: Usual office working conditions. Reasonable accommodation may be made to enable people with disabilities to perform the essential functions of this job.
PHYSICAL DEMANDS
- No physical exertion required
- Travel within or outside of the state
- Light work: Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force as frequently as needed to move objects
TERMS OF EMPLOYMENT
Salary and benefits shall be paid consistent with Arete salary and benefit policy.
FLSA OVERTIME CATEGORY
Job is exempt from the overtime provisions of the Fair Labor Standards Act.
DECLARATION
The Arete Incident Response Human Resources Department retains the sole right and discretion to make changes to this job description.
EQUAL EMPLOYMENT OPPORTUNITY
We’re proud to be an equal opportunity employer and celebrate our employees’ differences, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or Veteran status. Different makes us better.
Arete Incident Response is an outstanding (and growing) company with a very dedicated, fun team. We offer competitive salaries, fully paid benefits including Medical/Dental, Life/Disability Insurance, 401(k) and the opportunity to work with some of the latest and greatest in the fast-growing cyber security industry.
When you join Arete…
You’ll be doing work that matters alongside other talented people, transforming the way people, businesses, and things connect with each other. Of course, we will offer you great pay and benefits, but we’re about more than that. Arete is a place where you can craft your own path to greatness. Whether you think in code, words, pictures or numbers, find your future at Arete, where experience matters.
Equal Employment Opportunity
We’re proud to be an equal opportunity employer- and celebrate our employees’ differences, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or Veteran status. Different makes us better.
