Kaweah Health is a publicly owned, community healthcare organization that provides comprehensive health services to the greater Visalia area in central California. With more than 5,000 employees, Kaweah Health provides state-of-the-art medicine and high-quality preventive services in our acute care hospital, specialized health centers and clinics. Our eight-campus healthcare district has 613 beds and offers comprehensive health services across a broad continuum of care.
It takes a special person to work for Kaweah Health. We serve a region where the needs are great, which makes the rewards even greater. Every day, we care for people facing unique challenges and in need of healing. Throughout it all, our focus is to make a difference, and we do — in the health of our patients, our loved ones, and our community.
Benefits Eligible
Full-Time Benefit Eligible
Work Shift
Variable - 8 Hour or less Shift (United States of America)
Department
8481 ISS Technical ServicesProvides third level IT support to end users. Maintains all technical aspects of the information systems. Documents, mentors, and trains other IT staff to perform operational duties of information systems.License /Certification
Required:Cisco CCNA VMWare VCP within 6 months of hire/transfer.
Preferred:N/A
Education
Required:N/A
Preferred:N/A
Testing
N/A
Experience
Required:Six years network administration experience; or Two years network administration experience with an Associate’s degree in an Information Technology related field.
Preferred:N/A
Knowledge/Skills/Abilities
N/A
Department Specific Requirements
N/A
Essential
Plans and implements architectural improvements to the current enterprise network infrastructure. Oversees all technical operations of network related services. Completes all network projects within the specified time frame. Reviews all service requests related to network.
Troubleshoots and maintains Cisco CallManager, Cisco Unity, switches, bridges, Cisco Voice Gateway, Cisco Wirelesss Controllers, Cisco phones, firewalls, proxy servers, VPN connectivity, internet connectivity, remote connectivity, supported software. Determines problems within four hours 99% of the time. Remains current and install updates and patches on all equipment. Available 7x24 for support issues that need to be escalated beyond the analyst on duty (except when on PTO). Calls the vendor/ partner to report all broken equipment or software and help resolve any problems.
Writes network and wiring/server and virtualization/documentation. Creates documentation and in-service staff on all new projects.
Manages internal and external resources, personnel time schedules for agreed-upon projects and coordinate/testing of network equipment/software upgrades before putting into production. Coordinates rollout of all new and upgraded hardware.
Develops, evaluates and implements network and related applications for standardization.
Responsible for diagnostic, preventive maintenance and backup procedures for the enterprise.
Works with vendors and liaisons to develop future systems for proper system integration.
Develops, implements and monitors network/performance. Sets standards and implement tool to facilitate network monitoring.
Works with ISS Technical Support Team and demonstrate team leadership skills.
Self improvement and ongoing education. Recommends network/server related training to Management to provide high-quality support for users and network.
Orders phone and network/server and backup recovery related supplies.
Performs on-call ISS technical support services to provide the hospital with 24 x 7 technical support.
Ability to work non-standard and extended hours during project implementations.
Coordinates, organizes, schedules and implements workspace moves, adds, or changes. Assesses power and network needs. Coordinates installation of network/power cabling. Inspects work to meet wiring standards document.
Coordinates with IT Support Technicians to facilitate wire pulls, phone installations, access point installations and any other type of network or phone related task.
Addendum (essential for specific dept)
Additional
Demonstrate the knowledge and skills necessary to provide care and services appropriate to the population served on the assigned unit or work area.
Perform other duties as assigned.
Pay Range
$35.29 -$52.94
If you want to use your talents alongside people who face each day with courage and purpose, in an environment that empowers you to do your absolute best, this is where you belong.