DescriptionCandle Media is seeking a senior-level Systems Administrator in Los Angeles who is sharp at pinpointing technical inefficiencies, and enjoys developing elegant technical solutions… a strategic thinker! This is a hybrid role that includes the disciplines of a help desk specialist, infrastructure strategist, and media production support.
You will work full-time at our office in Los Angeles, and report to our Manager, Information Technology. If you are a natural problem solver who is personable, a go-getter, and possess a strong desire to streamline heterogeneous operating system environments, or are bored of corporate/technical monotony… then this might be the job for you.
What You’ll Do:
- Manage internal network and server inventory: build, configure and upgrade as needed
- Manage users, groups via Active Directory and Google Workspace
- Setup/administer Active Directory (Forests, OU, GPOs)
- Be the main technical support contact for Post-Production, resolve tickets in a timely manner
- Research and ability to discuss engineering solutions to production-related workflow tasks
- Automate and find task efficiencies using configuration managers/scripts
- Implement and maintain archival and backup workflow between on-prem and cloud infrastructure
- Demonstrate ability to view systems holistically and find ways to automate production workflows
- Occasionally resolve Windows, Mac, Network, WiFi and Printer issues, end-user network issues (File shares, DNS, VPN, printers, etc)
- Troubleshoot, build, maintain and image workstations and servers in-house
- Advise team members and users on best practices for leveraging network and server infrastructure.
- Ability to move equipment up to 30 pounds
- Regularly document changes and updates and add to IT knowledge base
- Assist with office moves and after-hours work as needed
Requirements - Minimum 5 years experience supporting production network and storage in a production environment, 7+ years experience in IT roles demonstrating regular technical and professional development
- Knowledge of ProMax Platform server / OpenDrives / other media storage platforms
- 5+ years, deep understanding of network infrastructure (fiber cabling, switches, PDU, UPS, VLANs, etc)
- Experience using a Mac deployment/management tool (JumpCloud, Munki, SimpleMDM, etc)
- Experience with support of Adobe Creative Cloud and other media creation platforms
- administration experience with Microsoft Active Directory
- Fundamental knowledge of Cisco / Arista / Unix CLI, experience with Meraki administration
- Google Workspace administration (GAM tool)
- Understand the OSI model, and advanced comprehension of network/firewall principles (VLAN, VLAN tagging, spanning tree protocol, RADIUS, etc)
- Experience with Atlassian suite of products (Jira, Confluence, Stash) a plus
- Experience with GCP and spinning up/down cloud infrastructure
- Highly organized, proactive and efficient, ability to spot and document recurring issues comfortable communicating with all levels of staff
- Strong attention to detail, manage priorities, work independently, interpersonal skills, ability to maintain confidentiality
- Ability to think outside the box, fast wit
BenefitsThis position has an estimated base salary range between $90,000 and $115,000
Health Care Plan (Medical, Dental & Vision)
Retirement Plan (401k, IRA)
Life Insurance
Paid Time Off (Vacation, Sick & Public Holidays)
Family Leave
Short Term & Long Term Disability
